Mayflower®Reviews of mayflower.com

⚠️ ATTENTION! ⚠️ Please DO NOT USE Mayflower Moving Company. 🚫 We made the mistake of hiring them for our move six months ago and it has been a nightmare. They are dishonest, liars, and thieves. They damaged our furniture, stole items, and have only just started responding—just to tell us they won't reimburse us for multiple stolen or damaged items. The claims representative can’t seem to remember which company moved us. Do not trust them with your belongings! #MayflowerMoving #BadBusiness #MovingScam #BuyerBeware

Moved halfway across the country and paid for full service from packing to full insurance and unloading of the boxes at the destination. Upon arrival, found that many pieces were not wrapped properly and just tossed on top of other boxes. Metadata in photos shows damage and location of the damage. Claim submitted to Mayflower, but their third-party inspector took months to inspect. They denied my claim for the damaged items because I had purchased a house after I moved into this house. They would not even be reasonable in accommodating my claim. Spent nearly $20,000 to move would not recommend them at all.

They are scammers, they owe 40k to us ... are now unresponsive .

They stole multiple gaming consoles (xbox, switch, vita), expensive sony headphones, two controllers, a phone, and much more from me and refused to reimburse me for it, saying to file a police report instead and that I don't qualify for a claim because i signed the inventory paperwork already, which i was pressured and rushed to do quickly before unpacking everything btw, since the mover claimed he had "so many more" jobs to get to and couldn't help me unpack all the stuff even though that's the service I paid for. I also caught him checking a few things off on the sheet himself, which he isn't supposed to do, especially before I got a chance to check all the contents of the boxes. And you'll love this... My property manager also had to come tell me they left two large boxes and two pieces of furniture on the floor below me overnight that had a lot of valuable stuff in them. They didn't even bother to bring it to the right floor with the other stuff they dropped off. Just completely negligent and incompetent, will never use them again and urge anyone else to avoid, avoid, AVOID at all costs. They also were super late loading day, taking like 5 to 6 hours longer than the estimated time frame and giving me false calls saying they would be there in under an hour, only to take another few hours to get there, which delayed me being able to give my apartment keys to apartment staff. I'm also pretty sure I heard one of them insult me while I was walking my luggage to my Uber right after shaking hands with one of the movers. Thank God I took the PS5, gaming laptop, and game collection on my flight or they would have for sure taken all that too. So predictable.

The spaghetti sucks we found something black in the potato

Mayflower’s sales pitch rested heavily on their reputation for careful treatment of the possessions they move. In fact, during my recent cross-country move, they broke two legs of my pool table, scratched the surface of my wood dining table, lost two of the knobs of my bureau, and broke a part off my antique corn sheller. Their sales pitch also included the assertion that their quote included what they described in our meeting as “full replacement value” of my possessions. This turned out to be an extremely misleading description of the actual coverage, and their insurance division’s response was entirely unsatisfactory. Despite the fact that all of the damage was the result of the carelessness of their employees, their payment covered less than half my actual loss.

Lori in the office was great. My furniture was shipped from Massachusetts to ft Lauderdale. Some of my furniture was damaged. May flower gave my furniture to a second company in Florida they use and I was not aware of a second company in the mix. The man entered my apartment and dropped my nightstand straight on the floor and damaged it, they also sliced into my chair and tried to hide it. This move through Allied was $2300 2 years ago and May Flower charged $4800. Allied is not located in my area no more thats why I had to use May flower.

I would like to warn all customers buying any Mayflower show tickets. I brought six tickets in May 2024 for Aladdin show in September 2024. I had paid £19.25 for tickets protection, total paid £294.24. When I had phone the Mayflower to inform them that two people could not make this show in two days time they told me to fill in a claim form with the tickets protection group as the . mayflower does not give refunds. Once you go on line to complete the claims form regardless your personal reason you will need to provide written documents from the authorities stating that you are in hospital, and employers note to state you are working on the show date, if you are ill they want a doctor note to say you were ill, if you died they want a copy of the death certificate. If you don't include these required documents then say goodbye to your hard earned cash regardless of the amount. And the Mayflower will not help you obtain your money. So never ever buy ticket protection, it is a con 🤬