Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Ks
Dr answered all my questions and examined everything just like I would have been in the office.
Reply from MDLIVEJan 20, 2021
Thank you for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
CG
They have no customer service whatsoever. There is no accountability for the doctor. He says and does what he wants. He failed to refill my prescription which was the only reason I scheduled an appointment. The MD Live nurse, Michelle, offered no help whatsoever.
Reply from MDLIVEJan 20, 2021
Hi there, we're very sorry that your attending MDLIVE physician lacked the empathetic approach to your needs that we strive for, and that you could not get your prescription refilled. If you would like to provide additional feedback on your physician and attending nurse so that we may better assist you, please give us a call at (800) 400-6354.
LaDonn S.
The Dr. That I spoke with was very knowledgeable knew exactly what I was talking about. There was no long wait I was immediately seen. And the problem was resolved. I definitely recommend this to everyone.
Reply from MDLIVEJan 20, 2021
Thank you for the positive feedback, LaDonn! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
LARRY IRVING J.
MD live is a Great Service! I am very grateful to Dr. Pierre. Dr. Pierre was very knowledgeable and answered all my questions and concerns.
Reply from MDLIVEJan 20, 2021
Thank you for the positive feedback, Larry! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Rubina G.
MDLive is a super user friendly service to members. Scheduling an appointment was easy and Doctor was prompt, courteous and professional! Thankful & Grateful!
Reply from MDLIVEJan 6, 2021
Thanks for the positive feedback, Rubina! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Nick
It was a great experience! The PA provided me with everything I needed.
Reply from MDLIVEJan 6, 2021
Thanks for the positive feedback, Nick! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Tracy R.
My service was exceptionally great
Reply from MDLIVEJan 6, 2021
Thanks for the positive feedback, Tracy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
HR
Very professional and attentive to my needs.
Reply from MDLIVEJan 6, 2021
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
