Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
LI
Hedgefund backed healthcare. Just what the American healthcare system needs..... greedy Wall St caring for the sick. Not! And doesn't the volume of self congratulatory reviews here seem a bit off?
Reply from MDLIVEDec 21, 2020
Hi there, we're sorry that you've encountered issues with the MDLIVE service. If you would like to leave any additional feedback or comments, please give us a call at (800) 400-6354.
Michael B.
Excellent experience. Quick and effective
Reply from MDLIVEDec 22, 2020
Thanks for the positive feedback, Michael! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Queen C.
Terrible customer service. They will take your money for the doctor and help you right away, but if there's any issue good luck getting through to anyone over the phone. The phone system is a joke, no one will help you, they just take a message and no one calls you back. The doctor had to make a change to my prescription. No one could locate the doctor to make the change and no one at MD Live would help me. I am shocked at their AWFUL level of customer service. This is not patient health care when you make your patients wait in pain for HOURS waiting on the most simple prescription.
Reply from MDLIVEDec 21, 2020
Hi there, we're sorry that you had problems with trying to get in touch with your doctor through our customer service. If you would like to leave any additional feedback so that we can help make your experience better for future visits, please give us a call at (800) 400-6354 and we'll be glad to help.
Scott
Fast response, calm and cooperative conversation, great solution in our Covid world.
Reply from MDLIVEDec 22, 2020
Thanks for the positive feedback, Scott! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Lucille M.
Very helpful for trochanteric bursitis
Reply from MDLIVEDec 22, 2020
Thanks for the positive feedback, Lucille! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MAI TRAM N.
Great app, no longer do I need to wait. Perfect for schedule in my own time.
Reply from MDLIVEDec 22, 2020
Thanks for the positive feedback, Mai Tram! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Bonnie S.
MDLIVE is great! You make an appointment, you don't have to wait in a waiting room full of sick. It's quick and easy.
Reply from MDLIVEDec 22, 2020
Thanks for the positive feedback, Bonnie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Micah R.
Wait time was less than 5 minutes. The physician was knowledgable and courteous. Great service. Will use again soon.
Reply from MDLIVEDec 22, 2020
Thanks for the positive feedback, Micah! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
