Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Lisa S.
This is a great service and so helpful with my schedule. A simple UTI was handled quickly and received the antibiotic that I needed to get rid of it. Thanks so much for this wonderful service.
Reply from MDLIVENov 12, 2020
Thanks for the positive feedback, Lisa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
KRISTIN G.
Doctors are great, I received exactly what I needed from the comfort of my home. Highly recommend especially if your sick and don’t want to leave the house
Reply from MDLIVENov 12, 2020
Thanks for the positive feedback, Kristin! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Debbie
Same review as last time and the times before that. I’m pleased
Reply from MDLIVENov 12, 2020
Thanks for the positive feedback, Debbie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Alana S.
MDLIVE was great when I needed a doctor that same day!
Reply from MDLIVENov 12, 2020
Thanks for the positive feedback, Alana! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Muhammad
I totally had a very bad experience with MD live this evening and this was my first time using them as well. Their video service didn't work and we just spoke over the phone, then the Dr. sent a PDF sheet with a list of medicines. One of which had the word over the counter or OTC. So, I kept calling my pharmacy and they assured me that they have NOT received any prescription from my doctor. I called MD live and said that why didn't you guys send a proper prescription to my pharmacy that I just gave you the address and details for and so I could pick it up. They tell me that all the fours medicines are OTC. So, I went to CVS and go aisle by aisle and through hundreds of medicines and I could only find one of them with the assistance of CVS assistant and it had 45 tablets at least, while the MD live doctor said that it is for 2 days / or 2 pills (one each day) and I couldn't find the three others. I called MD live and they told me that it is not their responsibility if I couldn't find the three other medicines or the one I found was at least 45 tablets. He told me to discard the 43 other tablets (waste some money). Very irresponsible and unprofessional. The conversation is recorded and MD live can listen to it 10/6/20 at 7:28 PM PST.
Reply from MDLIVENov 12, 2020
Hi Muhammad, we're sorry that you experience technical issues as well as issues with your medication. Please give us a call at (800) 400-6354 and we'll be glad to help.
Sunday O.
Fast service Doctor was great. Within 10 minutes from schedule to phone call I was done and medication ordered. I will use MDLive again
Reply from MDLIVENov 12, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
CELESTE A.
DR was great & gave good advice & diagnosis
Reply from MDLIVENov 12, 2020
Thanks for the positive feedback, Celeste! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Frank C.
Great support and fast reply on a Sunday...
Reply from MDLIVENov 12, 2020
Thanks for the positive feedback, Frank! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
