Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Particia G.
What an amazing thing to be able to talk to a doctor from my home. I will use this again.
Reply from MDLIVEOct 29, 2020
Thanks for the positive feedback, Patricia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Diane S.
I received a call back immediately and spoke to a physician about my condition and had a prescription ready that evening. Never had to leave my office.
Reply from MDLIVEOct 29, 2020
Thanks for the positive feedback, Diane! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
PATRICIA L.
Very comfortable conversation. The doctor was informative and didn't try to 'scare' me into other visits or tests after my fall. thank you again!!
Reply from MDLIVEOct 29, 2020
Thanks for the positive feedback, Patricia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Michelle
I've had video appts with my regular Dr. before but an appointment was still necessary, as well as, a copay. During our open enrollment, I saw that MDLive was a benefit we automatically have through our insurance AND it's a $0 copay. Sounded too good to be true, but I was at work with a sinus infection and needed to try something. I couldn't be happier that I did. The app was super easy to navigate and didn't ask a ton of questions or need a lot of personal info. (It links up with your insurance card ID and pulls up everyone covered- which was great) I had an appointment scheduled within 10 minutes and was talking to a Dr. within about 2 minutes of making the appt. I was given the option of a video or phone call and had an email confirming my pharmacy had received my prescriptions before our call (which was <5 minutes) was even complete. This being said, my problem was pretty clear cut, hence the short call. I'm confident it would have been longer, if necessary and didn't feel rushed, at all. I'm sure there are different MDLive plans and co-pays may not be $0 for everyone, so I can't really say anything further on cost, but the convenience and level of care were great. We will definitely use MDLive in the future and I highly recommend them. They are worth looking into!
Reply from MDLIVEOct 29, 2020
Thanks for the positive feedback, Michelle! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Alex
Great, efficient service!
Reply from MDLIVEOct 29, 2020
Thanks for the positive feedback, Alex! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
AMY S.
Great service..i loved it. Doctor was professional and knew exactly how to handle my situation..my only issue was I got hung up on, or I didn't answer fast enough, though I did try, and I got hung up on with a quick notice back I had missed my appointment. The system continued to try get me connected and it did i On the 3rd time. I enjoy the service..Thank you
Reply from MDLIVEOct 29, 2020
Thanks for the positive feedback, Amy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
customer
Very helpful and responsive!
Reply from MDLIVEOct 29, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
customer
I like the convenience of using an online doctor. However it did not solve my issue
Reply from MDLIVEOct 29, 2020
Thanks for the positive feedback! If you are in need of any additional assistance, please give us a call at (800) 400-6354 and we'll be glad to help you out.
