Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
DEBRA O.
This was a quick, efficient, and cost effective way to get help. I would definitely use MDLIVE again. Solved my issue without leaving my home which was a real plus.
Reply from MDLIVEOct 15, 2020
Thanks for the positive feedback, Debra! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
shederick T.
Great experience.
Reply from MDLIVEOct 15, 2020
Thanks for the positive feedback, Shederick! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
GILBERT F.
The process was very simple. Logon, answer a few simple questions and wait for the doctor to call you. I talked with the doctor and told her about my issue. She made a suggestion about an OTC med I should take take would help with my congestion and also prescribed a nasal spray. Here's the problem. The nasal spray cost $190! And BCBS would not pay for it. Why didn't the doctor know about this issue? I had to call back and speak to a nurse to correct this problem. The next nasal spray was covered by BCBS and cost $16. I had to wait another day to get this nasal spray.
Reply from MDLIVEOct 22, 2020
Hi Gilbert, we're sorry to hear that you could not get your prescription sooner due to your billing issue. If you would like to provide us with more feedback so that we may help remedy this situation, please give us a call at (800) 400-6354.
LB
Every time I have used MDLive has been a great experience. Easy to use and every one has been professional and super helpful. This most recent experience, I learned I had a corneal abrasion and was able to avoid a doctors office. The ointment prescribed has already helped ease the pain. My kids think it's super cool we can see a doctor over the phone too!
Reply from MDLIVEOct 15, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Diana M.
Had an emergency, I was out of my COPD inhaler for over a week and couldn't get a visit with any of my doctor's. Called MDLIVE and it was so fast and easy to do. I got to speak with a doctor, he asked a few questions and I submitted a few documents of proof and I had my inhaler the same day. Thank you MDLIVE.
Reply from MDLIVEOct 15, 2020
Thanks for the positive feedback, Diana! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
L. Y.
Everything worked out perfectly! I picked up my prescription at the drug store and now feel 100 times better!! Thank you
Reply from MDLIVEOct 15, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Traci M.
Quick, knowledgeable and friendly visit. Had a phone call within 5 minutes of filling out the appointment request form. Had a prescription sent in right after hanging up the call. Highly recommend for minor medical needs!
Reply from MDLIVEOct 15, 2020
Thanks for the positive feedback, Traci! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Amanda
After touching my face with Poison Ivy, the last thing I wanted to do was head to the doctor’s office. I scheduled an appointment in seconds online with MDLIVE, uploaded my insurance info and a few selfies and description of my problem. A doctor called about two minutes later and called in a prescription which helped alleviate my discomfort quickly and it healed faster than any time I had Poison Ivy before. The doctor was great and the whole experience was great!
Reply from MDLIVEOct 15, 2020
Thanks for the positive feedback, Amanda! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
