Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Christy
This is wonderful. I got a call back every fast and Dr. was very helpful and called in a Rx for my child. A+++
Reply from MDLIVESep 17, 2020
Thanks for the positive feedback, Christy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Chandraben S.
Doctor appointment was quick and she heard the patient complaint patiently and address the issue.
Reply from MDLIVESep 17, 2020
Thanks for the positive feedback, Chandraben! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MTambo
I was happy to be connected with someone quickly. She was friendly and professional. The reason for my diminished review stems from some kind of glitch in the system related to sending prescriptions to the pharmacy you have contracted with. The first time this happened, the pharmacy was unable to reach the doctor to clarify his instructions which caused a three day delay. This time the pharmacy did not receive the prescription at all from the doctor and I had to call in to MDLive to speak with a representative which took quite a while to find the phone number. The site also did not work as it did not offer either historical appointment so I couldn't view previous "recorded" visits. Did I ultimately get my prescriptions? Yes. Was it a pain? Yes.
Reply from MDLIVESep 17, 2020
Hi there, we're sorry to hear that you encountered issues with receiving your prescription. If you would like to leave additional feedback so that we may better assist you in the future, please give us a call at (800) 400-6354.
Carrie B.
Great service with very little wait. The doctor was attentive and diagnosed me quickly and submitted my prescriptions promptly. Very pleased with this service and will definitely use again!
Reply from MDLIVESep 17, 2020
Thanks for the positive feedback, Carrie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
CARL T.
The MDLIVE experience was both expedient and professional !! I highly recommend it !!
Reply from MDLIVESep 17, 2020
Thanks for the positive feedback, Carl! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Roger V.
I loved the last doctor that I had, there was a Chinese doctor before that she wasnt nice, I really dont want her again
Reply from MDLIVESep 17, 2020
Thanks for your feedback, Roger! If you have any additional feedback or concerns, please give us a call at (800) 400-6354.
Barb
Easy to set up appointment. Doctor was pleasant and helpful. Would definitely use again and recommend to everyone.
Reply from MDLIVESep 8, 2020
Thanks for the positive feedback, Barb! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Lisa C.
Efficient and effective, with careful consideration of the presenting problem - thanks, MDLive!
Reply from MDLIVESep 8, 2020
Thanks for the positive feedback, Lisa! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
