Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
SRJB
It was fast and easy. The wait time wasn’t long & they understood what I needed & got me taken care of
Reply from MDLIVESep 4, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Jaime B.
Very professional, quickly resolved and I am already feeling better!
Reply from MDLIVESep 4, 2020
Thanks for the positive feedback, Jaime! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Laura M.
I needed a doctor right a way. and my doctor retired, so finding a new one is impossible right now. MDLIVE allowed me to get the medication I needed in a timely matter.
Reply from MDLIVESep 4, 2020
Thanks for the positive feedback, Laura! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
DAVID S.
Total time was around 10 minutes. The doctor was professional, and caring. We discussed my symptoms. We agreed on the ailment, he sent the prescription to the pharmacy of my choice.
Reply from MDLIVESep 4, 2020
Thanks for the positive feedback, David! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
SUSAN
The MDLive agent was super nice and helpful, and my doctor was AMAZING. Great experience. If you can’t wait months for your regular doctor, this is totally the way to go.
Reply from MDLIVESep 4, 2020
Thanks for the positive feedback, Susan! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Donna W.
I’ve used MDLIVE several times a year for the last 4 years with excellent experiences, but am basing this review on three appointments I had in the last two weeks. At the beginning of the first video appt., the provider had computer problems and I was cut off as she attempted to fix the situation. So I had to go back into the queue and waited just a short time for the second provider/physician to connect. He listened to my timeline of symptoms and then promptly veered offtrack, suggesting screening testing for issues which I do not have nor even have risk factors for. He never addressed the issues for which I was calling, although I attempted to get him focused back. His summary gave me two diagnoses (which he gave me no ideas for treatment for) and in the summary told me to “go to the ER immediately”. That’s all it said. Totally ridiculous with no relation to why I was calling. Very frustrating and totally unacceptable. After a week of suffering with increasing symptoms of the same condition I had originally called for, I requested a phone appointment. This third provider listened to me, asked good questions and quickly diagnosed me with one of the same diagnoses from the prior doctor, but sent a prescription in for me as should have been done the first time. In summary, setting up and connecting to a provider is fast and easy. BUT be forewarned that the quality of the provider you are assigned to may vary dramatically.
Reply from MDLIVESep 4, 2020
Hi Donna, we're very sorry to hear about the negative experience you had with your second MDLIVE physician. Please give us a call at (800) 400-6354 so that we may help make your experience better for next time.
Kerry
A quick and easy way to access quality health care
Reply from MDLIVESep 4, 2020
Thanks for the positive feedback, Kerry! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
ALFRED F.
great experience!!
Reply from MDLIVESep 4, 2020
Thanks for the positive feedback, Alfred! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
