Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Rene R.
Doctor Bhatti is excellent. He really cares for my well being and asks questions and makes me comfortable in fact more comfortable than if if if I was in an actual office visit. Thank you for your service Dr.
Reply from MDLIVEAug 27, 2020
Thanks for the positive feedback, Rene! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Concerned M.
First time calling in so had to register insurer policy holder and child. This took 5-10 mins. Difficulty with paying through their credit card services automated program so 1 star deduction as it took multiple tries. Very thorough in getting as much information as possible before talking with doctor and submitted photos while on phone. Wait time to have doctor call back was 15 minutes but actually was within 5 mins. Doctor prescribed antibiotics and discussed what should happen and when clearance to return to activities should be. Very pleased and even more pleased that I didn’t have to take sick child into doctors office and wait.
Reply from MDLIVEAug 27, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Connie
It was the first time using MD Live for my mother. It was easy and the wait time was only 15 minutes for the doctor. He spent quite a bit of time with us. We appreciate this option compared to going into an Urgent Care.
Reply from MDLIVEAug 27, 2020
Thanks for the positive feedback, Connie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
ROSEMARY L.
Very professional. Took care of my issue
Reply from MDLIVEAug 27, 2020
Thanks for the positive feedback, Rosemary! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Annette S.
I waited less than 5 minutes to meet with the doctor. He was very nice and listened to what I had to say. MDLIVE is a real time saver for me! Normally I would have gone to an urgent care clinic and waited for hours to see the doctor then wait even longer to get my medication from the pharmacy. I met with the doctor and within 30 minutes headed to the pharmacy and picked up my medications. Very prompt service!
Reply from MDLIVEAug 27, 2020
Thanks for the positive feedback, Annette! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
CNY P.
I only use MDLIVE for my dr visits when not feeling well. Will only see a dr in person if MDLIVE recommends. Too Easy!
Reply from MDLIVEAug 27, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
cathy
I was able to schedule an appointment online to meet with a doctor by phone within minutes and the doctor was warm and professional. She answered all of my questions with patience and empathy. Without MDLIVE I would’ve likely put off seeing a doctor because of a busy schedule and reluctance to sit in a waiting room right now.
Reply from MDLIVEAug 27, 2020
Thanks for the positive feedback, Cathy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Michelle R.
Very convenient, and so very quick.
Reply from MDLIVEAug 27, 2020
Thanks for the positive feedback, Michelle! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
