Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
LB
I have recently moved and needed a prescription refill. MDLIVE took my insurance, had a doctor call me, and helped me in under 15 minutes. The doctor I spoke to was thorough and helpful.
Reply from MDLIVEAug 11, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Katherine S.
I always have quick professional service using MDLive. Living in a rural community it is wonderful to have this option for medical care.
Reply from MDLIVEAug 11, 2020
Thanks for the positive feedback, Katherine! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
customer K.
I had a bad hacky cough & needed to see a doctor. I chose one off the MDlive network page & set up a telephone visit. It was fast & easy. The call came right on time & the doctor was very nice & after a long conversation prescribed medication for me. I couldn't have been more pleased.
Reply from MDLIVEAug 11, 2020
Thanks for the positive feedback, Kathy! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
K N.
It's comforting to know that there are experienced clinicians and counselors available on short notice, and that I don't need to travel anywhere to seek help. It alleviates one of the main barriers that usually kept me from speaking with a doctor or counselor. The MDLive user interface and user experience has been pretty positive--no technical glitches. The only reason I give 4 out of 5 stars is that I don't like the current configuration of the Message feature. The message sidebar seems like it was designed to be more like messaging on a mobile device, but it doesn't translate well for a web browser experience.
Reply from MDLIVEAug 11, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
JENNIFER P W.
First time to use MDLIVE. Experience was great. Easy to use and quick response. I would use this again for minor health issues. It so much better to do this than go out for an office visit, unless you just have to have an in person visit.
Reply from MDLIVEAug 11, 2020
Thanks for the positive feedback, Jennifer! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
MayasMom
I've used MDLIVE several times. Excellent service - both customer service and doctors! App is easy to use, including scheduling appointments. The doctors call back very quickly and take the time needed to cover the issue(s). I never feel rushed. When the doctors say they're prescribing medication, the process works very well and my local pharmacy has it ready for me.
Reply from MDLIVEAug 11, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
ROBIN B.
Great fast service, just set up online account and answer some questions and a RX is called in for you and info forwarded to your primary care doctor
Reply from MDLIVEAug 11, 2020
Thanks for the positive feedback, Robin! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
JOEL K.
Great service! Love the multiple reminders, seriously! Easy to use!
Reply from MDLIVEAug 11, 2020
Thanks for the positive feedback, Joel! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
