Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Diane L.
The doctor was very helpful. I received what he prescribed and was feeling better within 24 hours. Thank you so much1
Reply from MDLIVEAug 5, 2020
Thanks for the positive feedback, Diane! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Fast n E.
My experience was great.
Reply from MDLIVEAug 5, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Julie S.
Customer experience was excellent from the person who answered my call through the consultation.
Reply from MDLIVEAug 5, 2020
Thanks for the positive feedback, Julie! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Jeff M.
Awesome service. Quick and professional.
Reply from MDLIVEAug 5, 2020
Thanks for the positive feedback, Jeff! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Karen Z.
Everything with my appointment was quick and easy. I was very happy with all aspects of the appointment except that I had to request a transcript the next day. The previous time I used MDLive It was sent to me automatically.
Reply from MDLIVEAug 5, 2020
Thanks for the positive feedback, Karen! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Sandra L.
The convenience of this app in these crazy times was perfect for me. Not wanting to visit a doctors office with the COVID-19 panic was very nice to be able to see a doctor without having to leave your home. Very friendly and knowledgeable doctors made you feel super comfortable.
Reply from MDLIVEAug 5, 2020
Thanks for the positive feedback, Sandra! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
C C.
Great experience overall. Exactly what I was hoping for.
Reply from MDLIVEAug 5, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Julia C.
7/23/20 I received a prescription for Nitrofurantoin Mono prescribed from MDLIVE for a uti. I felt no relief so I called MDLIVE again and was given a prescription 7/25/20 6 pills of Sulfamethoxazole. I began to feel better and symptoms were subsiding after taking the meds but a few days later my symptoms started to reappear. I called today because I feel I didn't have enough dosage to completely kill the bacteria and I wanted a prescription. I have been working from home since March. I order everything I need via insta cart because of Covid and advisory for senior citizens to stay home. My employer gave us MDLIVE. Today, I was told to go to a clinic or wherever. I explained I rarely go out and especially not to a clinic. Thus, I wasted my time and felt insulted by an arrogrant, uncompassionate MDLIVE doctor and I still have the UTI I called about on 7/23.
Reply from MDLIVEAug 5, 2020
Hi Julia, we're sorry to hear about the prescription issues that you have encountered with the MDLIVE platform. Please give us a call at (800) 400-6354 so that we may provide you with assistance and so that you may provide us with additional information to rectify this situation.
