Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Nance E.
Easy to use the service. Fast response. Saved me a trip to urgent care.
Reply from MDLIVEJun 4, 2020
Thanks for the positive feedback, Nance! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
AC
The doctor provided support and guidance as to how to treat my concern, but she was unable to give a thorough recommendation because my concern required an in-person evaluation.
Reply from MDLIVEJun 4, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
DC
Quick response - thank you
Reply from MDLIVEJun 4, 2020
Thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Teia
I love being able to speak with a doctor so quickly. MDLive customer service has always been helpful and get fast at resolving any issue I've had.
Reply from MDLIVEJun 4, 2020
Thanks for the positive feedback, Teia! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Sabrina S.
Did a great job! Really nice to not have to leave my home to speak with a doctor. Called back very quickly.
Reply from MDLIVEJun 4, 2020
Thanks for the positive feedback, Sabrina! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Mika W.
First doctor I spoke with recommended that I use a warm compress and massage my slowly swelling eye. As the day went on my issue increasingly worsened. I called back and another provider was able to prescribe an antibiotic which should have happened during my first visit in my opinion before the issue had a chance to worsen. The doctor neglected to send my prescription to my pharmacy so I was left with the decision to either wait it out and suffer or visit urgent care. Now I have no prescription for the second time and have wasted my time in pain for the majority of the day. When I called back all they said they could do was put in an escalation that would take 24 to 48 hours to hear back from. While dealing with an infection. During covid 19 when it is unsafe to leave your home but especially to visit a medical center. Horrible service.
Reply from MDLIVEJun 4, 2020
Hi Mika, we're sorry you had a negative experience with your consultation. If you would like to provide us with more information on how we can make your experience better for next time, please contact our customer service number at (800) 400-6354.
KRISTINE C.
Quick, easy, & efficient way of getting access to health care. I always had so much trouble scheduling an appointment with my doctors in the past. This is my new go-to!
Reply from MDLIVEJun 4, 2020
Thanks for the positive feedback, Kristine! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Janet C.
Using MDLIVE has been a very convenient and great experience. We have received timely response and individuals we have talked to have been a great help to our needs.
Reply from MDLIVEJun 1, 2020
Hi Janet, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
