Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Stephanie M.
The doctor was caring and well versed in my situation. The process was quick,easy and I am fully satisified.I highly recommend it and would gladly use it again.
Reply from MDLIVEApr 24, 2020
Hi Stephanie, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Pedro R.
The doctor didn’t seem to care after I told him I had cellulitis on my left leg And my left leg was red and I have a Adema pretty bad I was very scared of losing my leg the urgent care doctor and my doctor was really worried my doctor was the first one to give me doxycycline 100 mg and then the urgent care doctor gave me two more weeks of doxycycline 100 mg something the doctor over the phone cannot do. This day it was a disappointment In the past and had a fever for my throat for days now the doctor took good care of me over the phone
Reply from MDLIVEApr 24, 2020
Hi Pedro, we're sorry that you did not receive the care you needed from your MDLIVE consultation. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Ashley H.
After I put a request in to speak with a doctor, I was called within 15 minutes & the phone call only took about 5 minutes. It was very convenient and I will be using this again instead of going to urgent care.
Reply from MDLIVEApr 24, 2020
Hi Ashley, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Eric G.
Really appreciated the help I got!!!
Reply from MDLIVEApr 24, 2020
Hi Eric, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Katherine S.
Quick, easy, and available service when I needed it - I was out of town, I didn't want to have to schedule an in-person visit when I was already certain of the diagnosis, especially while in the middle of a pandemic! My prescription was filled quickly and was affordable. Thanks MDLive!
Reply from MDLIVEApr 24, 2020
Hi Katherine, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
Kristina
My doctor seemed to be very caring and he prescribed the correct medications for my ailment.
Reply from MDLIVEApr 24, 2020
Hi Kristina, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
GEORGE D.
service is great, but two suggestions: 1. can you make it easy (click a link) to attend an already scheduled appointment? Ideally, in the appointment section on the upcoming tab. 2. can you make it easy to schedule follow up appointments? currently the process it to got through the entire "who needs help today?" cycle. that is not easy or intuitive. suggest to be able to click on my profile--> providers, or from past appointments to click on the doctor then schedule. thank you.
Reply from MDLIVEApr 24, 2020
Hi George, we continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more information on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Rosalinda R.
Super great experience!
Reply from MDLIVEApr 24, 2020
Hi Rosalinda, thanks for the positive feedback! We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future.
