Great
Based on 11,728 reviews
MDLIVE4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
HALEY
Everyone I spoke with was very helpful. The doctor was very thorough. I would definitely recommend.
Reply from MDLIVEJan 30, 2020
Hi Haley, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
ELAINE S.
It was a very busy day and it took a bit of time until I heard from the Doctor. Other than that wait time, which was the first that that has happened to me, the service was really good!
Reply from MDLIVEJan 22, 2020
Hi Elaine, thank you for the positive feedback. We're glad we were able to help you in a time of need! Due to this year's cold and flu season, we are experiencing heavy traffic and are currently investigating longer wait times for calls. We're sorry that this has negatively affected you, and we continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more feedback on your experience, please contact our customer service number at (800) 400-6354.
Evan W.
I was packing for a work trip and scheduled to leave the next am when I realized the cleaning people had thrown out my remaining medicine for a prescription I take daily! Once I stopped freaking out, I made an appointment with the online doc and within an hour I had a new prescription ready for pick up! The doctor was super nice and helpful and it was an easy solve during a stressful time!
Reply from MDLIVEJan 30, 2020
Hi Evan, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
James A.
The Dr went above and beyond what was expected.
Reply from MDLIVEJan 30, 2020
Hi James, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Brian
1st time I used the app and it was a great experience. It was convenient, professional, and helpful. Hopefully I stay healthy but if not I will use again.
Reply from MDLIVEJan 30, 2020
Hi Brian, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Tara L.
The app is so easy to use. Fast and friendly staff are great to work with too. I highly recommend using it!
Reply from MDLIVEJan 30, 2020
Hi Tara, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Cornelia P.
I was very sick and my insurance didn't cover an out of state visit to a doctor. My insurance did cover MDLIVE. Had medicine called into CVS and husband picked them up an hour later. Thank You Dr. Bombrisco
Reply from MDLIVEJan 30, 2020
Hi Cornelia, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
TERRY O.
Great experience but, was almost 3 hours before a physician returned our call. We did have regular automated updates asking did we wish to come to have a return call. Still beats waiting in an office while sick when you can wait in the comfort of your own home
Reply from MDLIVEJan 30, 2020
Hi Terry, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
