Great
Based on 50 reviews
MediBillMD4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MediBillMD is a medical billing service provider offering a range of revenue cycle management solutions to professionals and practices across 45+ specialties.Its team of certified billers and coders leverages advanced tools and software to automate all steps of the revenue cycle. From pre-registration to patient collection and denial management, they ensure fast and accurate reimbursements for your rendered care services.Headquartered in Dallas, Texas, MediBillMD has been serving its trusted clients and partners with customized and efficient medical billing solutions.By prioritizing a high first-pass clean claims rate, increased collection ratios, and quick turnaround, MediBill MD seeks to set a new industry benchmark.With MediBillMD as your RCM partner, you get expertise, technology, transparency, and precision all under one roof.
MediBillMD (medibillmd.com) has 50 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
50 approved reviews, newest moderated first
Danielle
Our private practice and clinic joined medibill several months ago; the entire staff was responsive to our transition over, they diligently keep track of our billing, and help us immediately with our billing needs. We have stabilized our reimbursements which has increased significantly our capacity to work in a healthy state
Brian S.
I had an excellent experience working with Mick Lawson and Joe at MedibillMD. Mick handled the credentialing process with a high level of professionalism, responsiveness, and expertise, while Joe was instrumental in ensuring that all EFT setups were completed smoothly and efficiently. Throughout the process, Mick communicated clearly, provided consistent updates, and made what can often be a complex and time-consuming experience feel streamlined and manageable. His attention to detail and knowledge of insurance credentialing gave me full confidence that everything was being handled correctly. Joe’s support with EFT enrollments was equally impressive. He ensured that payments were set up properly without delays, which is a critical piece that often gets overlooked. His efficiency and follow-through made a significant impact on getting everything fully operational. What stood out most was their reliability and coordination as a team. Both Mick and Joe delivered on what they promised and kept the process moving forward without unnecessary setbacks. I would absolutely recommend Mick Lawson, Joe, and the MedibillMD team to any provider or organization in need of credentialing and EFT services. Their professionalism and execution made a meaningful difference.
Ciara W.
They changed my bank account to there’s and have been receiving my money from my private practice
Michaela U.
David has been incredible to work with. He onboarded both me and two of my employees with five different insurance panels and made what felt like a very overwhelming process feel simple and manageable. As a small therapy practice owner who had never gone through credentialing before, I was definitely a novice, and he was consistently patient, clear, and supportive every step of the way. His response time is extremely fast, and he was always available to answer questions and walk me through things when I needed extra guidance. I truly felt like I could trust him with such an important part of my business. I would highly recommend David to any practice owner looking for someone knowledgeable, reliable, and easy to work with.
Shannon M.
This company is awful. RUN AS FAST AS YOU CAN. I waited almost a year to be fully credentialed and am still having issues now. They are horrible and now I am having issues getting paid. DO NOT USE THIS COMPANY FOR CREDENTIALING OR BILLING. GO ANYWHERE ELSE
Rob G.
Extremely disorganized, vice-president more concerned about his staff and his feelings getting hurt than having the pride of error free work in an arena where lazy mistakes cannot happen. I would not recommend them for anything until they get thier corporate culture fixed. The company reply is standard, reflective corporate language. They did not know how to proceed with proper credentialing hence why no services were rendered. I wish this company the best in getting away from the extreme "woke" mentality and actually learn the service that they advertise and not mislead the public.
Reply from MediBillMDMar 4, 2026
We take feedback seriously and would like to clarify the situation for transparency. In this case, no credentialing services were ever initiated or provided. During the preliminary onboarding stage, we requested standard access information required to begin the credentialing process. Unfortunately, our team was met with repeated abusive and profane language via both email and phone. Credentialing is a detailed and collaborative process that requires clear, respectful communication over an extended period of time. Due to the nature of the interaction, we made the professional decision not to proceed and voided the agreement before any work began. No payment was accepted, and no services were rendered. We are committed to delivering timely and high-quality results for healthcare providers, and we equally maintain a zero-tolerance policy for abusive behavior toward our staff. We wish the reviewer the best moving forward.
Lauren A.
MediBillMD has been very professional, kind, and thorough with their reports. They respond promptly to any questions I may have, are very transparent with their fee structure, and have been consistent with showing their appreciation for my business. I would recommend them to anyone seeking RCM services.
Jordan M.
Zack and Paul have been fantastic at getting our billing up and running. From the start, they have been able to answer all our questions in a timely manner. Usually same business day or sooner. Can’t say enough good things about this team. Our company wouldn’t be where it is today without their help. Thanks guys!
