Average
Based on 1,456 reviews
Medical Guardian3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
Mark K.
We have had the Medica Guardian Device for a few months now, and it great gives my wife and I great peace of mind in caring for my 93 years old mother. It's easy to use, which is a must with my mom, it's light weight, and so far very reliable... just what we needed.!!
Caroline
The device we got my mom was supposed to sense her falling. When she would take it off to shower it would go off but the two times she actually fell it didn't.
Laree W.
They are happy to help you with any information or instructions to set up the equipment and they are responsive when you press the button. They are happy for you to test the equipment by pressing the button on the necklace. They answer and you tell them it is a test. I am happy with there service
Julie H.
Great service it has been invaluable to my mother. I highly recommend this sevice.
Pshaw
I have a dispute regarding cancellation of service. I canceled by phone and was told I could resume service in 3 months if I so chose. I didn’t realize that unless I signed a letter of cancellation that in 3 months they would resume charging me for services. Trying to resolve this is like hitting a stone wall. I’m very disappointed with Medical Guardian and I would not recommend them to anyone.
Sy - C.
SAVE YOUR MONEY AND HEADACHE. THIS IS A FRAUD COMPANY, THEY WILL TAKE YOUR MONEY AND YOU WILL NOT GET IT BACK. YOU WILL HAVE TO FIGHT WITH YOUR BANK TO GT IT BACK. WE ORDERED THIS SERVICE THEY SENT THE PRODUCT AND CHARGED ADDITONAL 25.00 FOR OVERNIGHT WHICH DID NOT ARRIVE. . THEN IT ARRIVED WITHOUT A LOCK BOX. WE DID NOT WANT TO WAIT ANY LONGER SO WE CALLED AND THEY SENT A RETURN LABEL, SO FAR NO REFUND . I HAVE CONTACTED MY BANK TO STOP PAYMENT WHIHC THE YWILL. KEEP YOUR MONEY GO EKLSEWHERE
Monica R.
We signed up with this company for my dad after my mom passed away. Luckily he never needed to use it. when he passed in May, I informed the company. They sent me a cancellation letter to sign which I did. I have now sent the letter 5 times, have confirmation of cancellation but they are still charging us. 5 months of dealing with this garbage and they are still charging. Save your sanity and go with any other company
donald G.
I have a mini-guardian that clips to my belt. on two occasions, the device's clip broke when too much pressure was placed on it. in each case, I called medical guardian and, at no cost to me, MG sent a new clip in just a few days. while I'm at it, a big "atta boy" to MG when I have accidentally triggered the device and MG responded immediately to make sure I was OK.
