James
Just getting started very happy so far
Just getting started very happy so far
Reply from SOCiDec 23, 2019
Thank you for the stellar review, James!

Great
Based on 114 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. To learn more about how SOCi can help fuel your localized marketing success, please visit us at www.meetsoci.com or message us at [email protected].
SOCi (meetsoci.com) has 114 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
114 approved reviews, newest moderated first
James
Just getting started very happy so far
Reply from SOCiDec 23, 2019
Thank you for the stellar review, James!
Sydney
The only thing that is frustrating to me is that it shows all the optional posts, but doesn't warn you if you've already posted that or if it's about to post the next week.
Reply from SOCiDec 19, 2019
Hi Sydney, Thank you for taking the time to review SOCi! We appreciate your feedback and would be more than happy to connect on this further. Please contact your CSM at your earliest convenience to do so, we look forward to hearing from you.
Walesca
Very easy to use and a very helpful tool!
Reply from SOCiDec 18, 2019
Thank you for your 5-star review!
Ronni W.
Soci definitely makes it easier to post content for Social Mediums and to stay on top of reviews. I think once I get used to maneuvering and experiencing the programs in and outs it will be more fluid for me.
Reply from SOCiDec 18, 2019
Thank you for your honest feedback, Ronni. We're excited to hear that you're interested in learning more about SOCi and how you can improve your workflow. We would love to be of assistance and invite you to contact your CSM at your earliest convenience to go over training options.
Petunia
SOCI is a very useful tool for mass scheduling and posting to multiple accounts. However, there are many bugs that still need to be worked out in order for this tool to be helpful. Currently, we run into consistent errors in trying to post to many accounts which results in us having to manually go back through and post the updates across each social platform. This tool has the potential to be great, but definitely needs a little work.
Reply from SOCiDec 18, 2019
Thank you for your candor. While we are thrilled to hear that you're finding SOCi to be super helpful we know we can do better. At your earliest convenience please contact your CSM so we can work to resolve the issues you're consistently seeing.
Elm C.
Love using SOCi. It has great features and if fun.
Reply from SOCiDec 18, 2019
Thank you for the stellar review! We're excited to know that you're loving all that SOCi has to offer.
Alden Place at South S.
Love SOCI, easy to use, great support team!
Reply from SOCiDec 18, 2019
That's great to hear! We appreciate you taking the time to highlight our team and will be sure to pass your compliments along.
Legends at Charleston P.
The system has been easy to work through. I enjoy having one place to read and respond to all reviews that are submitted.
Reply from SOCiDec 18, 2019
Thank you for taking the time to highlight your favorite aspects of SOCi! We look forward to partnering with you for years to come.