Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Meredith Lodging
Meredith Lodging provides a wide variety of vacation rentals in many of the Oregon Coast and Central Oregon resort communities. We offer high quality homes and condos for you and your family.
Meredith Lodging (meredithlodging.com) has 235 customer reviews on Folks Told, with an average rating of 2.2 out of 5.
This company is horrible to deal with. They have a buyer beware refund policy so definitely e very careful of renting from them. They will keep 30% of your booking including taxes they don’t pay to the government and fees they don’t pay for cleaning services and pet fees etc. They are a complete scam company.
Reply from Meredith LodgingFeb 3, 2023
Hi Aaron. As stated in our previous reply to your earlier review, we understand circumstances arise where our guests may choose to cancel; however our cancellation policy is clearly listed in the rental agreement that is signed by you upon completing the online booking.
The cancellation policy was also reiterated when you contacted us on December 5, 2022, requesting to cancel the reservation. We resent the cancellation policy via email, and then proceeded with the cancellation per your request.
https://www.meredithlodging.com/about-us/rental-rules-and-policies/
We understand your disappointment, but unfortunately, no additional refund amount is due, as you were fully aware of the policies at the time of requesting the cancellation. We are not a scam, as these policies are set and enforced to protect the income of our individual homeowners.
RE
Roxanne E.
AVOID
Very, very poor company to deal with. Do NOT deal with this company in any manner. Made reservations for a stay on the Oregon coast and due to unforeseen circumstances we had to cancel. We requested a cancellation within the stated timeframe and they refused to process it and then stated we contacted them after the stated cancellation window, which was completely false. Numerous phone calls and emails ended up going nowhere and one agent ended up yelling at ME for wanting to cancel. After that phone call they stopped communicating with me. I ended up approaching my bank and provided them with copies of the contract and cancellation policy, proving that I was working within all of their guidelines, and my bank was able to reverse the funds that we paid to Meredith Lodging as they agreed that it was fraudulent they were keeping our money. We later received an email from Meredith Lodging saying they would not dispute the refund and “weren’t we very happy with their wonderful service”??? That was appalling as we had to fight tooth and nail to get our deposit back and there was NO service from them. So heads up people - you can always approach your bank with your proof of fraud and they can reverse the funds back to you. Takes a little bit of work, but you don’t have to deal with Meredith Lodging. Once again, avoid this company as they are a sham for a business. If you are a property owner, do NOT approach this company to manage your property as they will screw you over too. Meredith Lodging will not find a reservation under my name, so no need to get a response from them that they can’t find my reservation to try and work with me. Nothing they say will ever get me to deal with them again. Beware! If I could give them negative stars I would have.
Reply from Meredith LodgingJan 11, 2023
Hi Roxanne. We are sorry to hear you had an unpleasant experience with Meredith Lodging. We would like to look into this for you, but would need your reservation number, or the name the reservation was booked under to do so. We patiently await your reply.
SU
Suzze
We arrived for the Christmas break and…
We arrived for the Christmas break and discovered quickly that ALL the faucets had salt water coming out of them - including the filtered water faucets. There was dog poop in the corner of the living room; the fireplace didn't work, the hot tub stopped half way through our trip and well, the list goes on and on. They know exactly what our issues were and have offered no recompense, sympathy, help or anything. DON"T rent from them.
Reply from Meredith LodgingJan 1, 2023
Hi Suzze. We are sorry to hear you were not satisfied with your stay. Upon reading your review, we shared your valuable feedback with our management team, property team, and the owner of the home, and have been in touch with you regarding compensation for some of the cleanliness issues you encountered. Regarding the tap water - the water in the home is safe to use. The filter is there to help mitigate the salty taste, not remove the salt completely. Guests are provided with a Brita pitcher with a filter to help further. There has been no findings of an issue with safety in regards to the current state of the tap water in the home. We apologize again that we failed to deliver an excellent rental experience to you for your Christmas break, and can only hope we have the opportunity to host you again.
MC
Mimi C.
We Love Meredith Lodging!
I had a fantastic time staying with Meredith Lodging at Riverwoods Lodge. The house was in a great shape and it was amazing to have the river running in the backyard. We felt so cozy playing games by the fire and cooking hearty meals in the well-stocked kitchen. Our group will definitely return!
Reply from Meredith LodgingNov 15, 2022
Hi Mimi! We are so glad you had an enjoyable and comfortable stay with us. We loved hosting you, and look forward to your return!
FI
Finao
Another run around.....
To Meredith Lodging,
You say that you credited me 2x but I can't find a credit anywhere. Can you please tell me what these credits are and where/what credit card I can find them?
UPDATE - I called your company today and spoke to Loren. I have not found any credits to my credit card that was used. She told me that my booking fee was credited back and then another credit for $50 extra. Really??!!!
If u were willing to give me a $500 credit towards lodging with you again ( which is useless to me), then why not give me a $500 refund on my stay that was horrible? I spent almost $2000 for 2 days of lodging at a crappy place ( nothing like your posted pictures) and all you will refund is a lousy $200? BTW, Loren couldn't find where your supposed credit went back to me so now she's referring my case to "Julie". She took my information (again) and said Julie will have to look into it and get back to me.
Reply from Meredith LodgingNov 2, 2022
We see two credits issued back to your MC on file - 9/28 & 10/17.
AT
Alanna T.
Meredith Lodging very disappointing
EDIT: Meredith Lodging's response below is inadequate at best. I will continue to purse this issue to the farthest extent and have filed a better business bureau complaint. All one has to do is look at the dozens and dozens of negative reviews online exactly like mine to see that this company does not care one bit about its guests. Zero financial compensation has been offered to resolve our issue. Unacceptable.
I stayed at a Meredith Lodging property earlier this month with my family and we had a very bad experience. The fireplace, hot tub, TV, and washing machine either didn't work, or barely worked. We tried to contact them, but they were not responsive. A man who said he was a service technician came to the property to fix the washing machine and they never notified us. When we finally got ahold of them they said no one was scheduled to come. There were no instructions, and they were very hard to get ahold of. Since then, their customer service has been very slow to respond and not addressed any of our issues. I am not having to go to great lengths to get someone from management to contact me directly. We felt unsafe at the property with a strange man coming inside. They did not care at all when we told them about this - either for our safety or the alarm this caused. I called today to try to get this resolved and I was trying to explain the extent of our issues and the person on the phone told me I was talking for too long and HUNG UP ON ME. I tried to explain that I was simply trying to communicate the specifically what was wrong because the person who responded to my email clearly did not or chose not to understand. Yes, the amenities worked SOME OF THE TIME, but not consistently. Further, our safety concerns were not addressed. I am having to reach out via social media to try to get their attention. While I do appreciate that someone on Instagram immediately reached out to me and said they would contact me tomorrow, I do not appreciate that they immediately deleted my comments. As I am reading these reviews, I see countless instances of others who have had very similar issues, and it is clear that Meredith Lodging is doing nothing to resolve them.
Suffice it say, based on my experience so far, I would discourage anyone from booking a Meredith Lodging property. I wish I had read the google reviews before booking. This was a big expenditure for my family and we were and are very disappointed. Had Meredith's customer service been responsive and taken our concerns seriously, it would be a very different story.
Reply from Meredith LodgingOct 19, 2022
Hi Alanna. We enjoyed hosting you, but we are sorry to hear you were not fully satisfied with your rental experience. We take your feedback seriously, and our management team completed a walk-through of the property to ensure our standards of quality and cleanliness were being met. Every issue reported during your stay was investigated, and all appliances were found in correct working order. We are still investigating the issue with the unannounced arrival of the service technician. The property is individually owned, so it may be that the owner had made the service appointment and failed to notify us. However, we are sorry for any inconvenience this caused, and our management team has been in contact regarding compensation for your dissatisfaction.
SR
Sherrie R.
The Quaint Beach Cabin MCA 736 in Manzanita
The Beach Cabin MCA 736 in Manzanita. Wonderful stay and a very clean and quaint home. Had extra amenities not noted on web site, such as Deluxe Keurig Coffee Maker for k cups. And a DVD/CD player. Loved the neighborhood and only a block from beach.
Since first time using Meredith Lodging, I was concerned about some of the negative reviews. But just trusted the process plus I was familiar with the town and knew these houses would be nice.
Reply from Meredith LodgingOct 19, 2022
Hi Sherrie! We are so happy you had an enjoyable stay, and our lovely home met all of your needs. We loved hosting you, and hope you will book with us again!
PL
Patricia L.
Excellent stay at the Sweet Olivia…
Excellent stay at the Sweet Olivia Beach location in Lincoln City, OR.
The home is in a great neighborhood and close to everything we wanted to see and do. It was also very clean and comfortable. Meredith Lodging provided us with an excellent "home base" for our Oregon coast vacation. Everything we needed, (and then some), to make our stay just perfect. The hot tub, especially, was a welcome relief after a long days exploring. Super clean, no sand and all the jets work.
Thank you for for a lovely stay!
Reply from Meredith LodgingOct 11, 2022
Hi Patricia! We are so happy you had an enjoyable stay, and our lovely home met all of your needs. We agree ... the location is hard to beat! We loved hosting you, and hope you will book with us again!