Excellent
Based on 18 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re more than a third party maintenance provider—we are problem-solvers, communicators, and team players. Providing hardware support for your servers, network, and storage equipment is what we do, but for us, creating hardware solutions for our clients is more than fixing equipment when something goes wrong. We are in your corner, on your team helping you keep your things running smoothly - whether that's sourcing parts for an upgrade or additional devices, or stepping in to take care of issues, you can relax because we've got your back.
M Global Services (mglobalservices.com) has 18 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
18 approved reviews, newest moderated first
Doug P.
I have worked with Bill for multiple years now & every single project/experience has been outstanding! Great individual, pricing, & support at all times. We appreciate you Bill, thanks again for your efforts in delivering for our teams:)
Reply from M Global ServicesMay 26, 2026
Thank you Doug! Always a pleasure working with you to support your client's IT hardware needs.
James Y.
Very responsive, communicative, and proactive.
Reply from M Global ServicesMay 21, 2026
Thank you James! It's great when our clients, like yourself, are also awesome and quick to respond to inquiries and requests!
Brad T.
We have been using M Global for over three years now to provide hardware support on our old iSeries. They have been amazing during every event we have had. We had a drive fail this past Friday. They had provided us with a spare onsite. I called them up and they walked me through swapping the drives. And they contacted me Monday to make sure everything was still operating as expected. They even shipped out another spare drive to have on hand. I don't know what we would do without them.
Reply from M Global ServicesJul 28, 2025
Thank you Brad, We appreciate your continued trust in M Global and happy to get the drive taken care of on a Friday afternoon for you to enjoy the weekend!
Chris K.
We have been using MGlobal for over 2 Years now for our clients and they have been great. They provide great service and they over deliver everytime. Keep up the great work!
Reply from M Global ServicesJul 11, 2025
Thank you, Chris! Appreciate the feedback and it's been a pleasure working with you, as well!
Loren H.
M Global Service customized a support agreement to match our exact needs. They delivered on the statement of work and were very easy to work with. We also found their pricing to be fair.
Reply from M Global ServicesJun 18, 2025
Thank you, Loren! Happy we could help customize your contract and we appreciate the great feedback!
L. E.
I have dealt with a number of extended warranty providers in my career. M Global Services is the first one that actual sent us all of the parts that most likely fail if there is a failure to minimize downtime to an absolute minimum. The account team is fantastic to deal with and the support team is also fantastic and knowledgeable. The other parts of their business (selling equipment and new parts) are also very competitive with their pricing. Really is a delight to deal with.
Reply from M Global ServicesFeb 9, 2024
What amazing feedback! We aim to please and it looks like we hit the mark. :) We're excited to be working with you and your team. Thank you!
K S.
Steve Oono is a true asset to M Global, and I hope they appreciate him as I'm sure some other Company would love to add him to their Team. Steve has always replied timely and w/ the necessary info, and he makes dealing with and buying from M Global a pleasure. Thank you, Steve .
Reply from M Global ServicesJan 4, 2024
Thanks for the great feedback! Steve is a major contributor to the company culture at M Global!
Tara B.
Steve and the whole crew at MGlobal have been so easy to work with. When we partner up on an effort or issue they really listen to understand what we're trying to accomplish, and then act accordingly. They're one of my favorite vendors because we get things done without a lot of extra fluff that can be typical with a lot of contractors.
Reply from M Global ServicesDec 8, 2023
Thank you for the amazing feedback, Tara! We've really enjoyed working with the team over there.
