Jerry K.
Nic fixed my malfunctioning HomePod…
Nic fixed my malfunctioning HomePod quickly and the live stream of the repair was fun to watch. Would strongly recommend him to anybody with a HomePod that’s developed problems.

Excellent
Based on 67 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Got problems with your original A1639 Apple HomePod? I may be able to help! From diagnostics, repair techniques, and parts for doing it yourself, to mail-in repair service, you only pay for repairs if we fix it!
Nic's Fix (nicsfix.com) has 67 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
67 approved reviews, newest moderated first
Jerry K.
Nic fixed my malfunctioning HomePod quickly and the live stream of the repair was fun to watch. Would strongly recommend him to anybody with a HomePod that’s developed problems.
Mark H.
Nic’s Fix repaired my first generation HomePod. I am beyond pleased with his work. I had my HomePod repaired, also I had Nic customize the color. I now have a beautiful blue speaker which sounds brand new. If you are on the fence about throwing a broken HomePod out or having Nic fix it, I can assure you, you will not be discouraged by Nic’s Fix!
AU
I initially had a good experience. Communication was clear before the repair, and I was told my HomePod had been successfully repaired. I paid promptly and received it back. Unfortunately, when it arrived, it still did not work. The HomePod would power on and appear for setup, but the setup process would never complete, and there was no audio output. I spent time troubleshooting the issue, including factory resetting it and trying multiple troubleshooting steps, but nothing resolved the problem. I reached out for support and followed up when I didn't hear back, but I never received a response. What is most disappointing is not just that the repair didn't solve the issue, but that there was no after-service support or communication when I asked for help. Based on my experience, I cannot recommend this service. I hope they improve their post-repair customer support and stand behind their work.
Jay
High-quality repair service. I didn’t know him at first, so I was a bit apprehensive, but Nic is truly dedicated to his work and has unmatched expertise. Don’t hesitate to check out his YouTube streams to get an idea of the quality of his repairs.
Jim M.
Nic is foremost a family man, a friend, a kind and down-to-earth person, and words truly cannot express this enough. Truly a remarkably unique individual. One of a kind. I look up to him. Business side: Nic goes above and beyond, courteous and professional. It may not seem like it, but he’s highly intelligent. Every dealing with Nic went smoothly. Worth mentioning that he does various repairs, worth asking even if it’s not listed on his website. I highly recommend Nic’s service. Nic is a family man, a friend, and a kind, down-to-earth person. Words can’t truly capture his remarkable uniqueness and one-of-a-kind nature. I look up to him. On the business side, Nic goes above and beyond. He’s courteous, professional, and highly intelligent, even if it may not seem like it. Every interaction or deals done with him has been smooth and pleasant. It’s worth mentioning that Nic offers various repairs, even if they’re not listed on his website. I highly recommend his services. Thank you Nic
customer
Update: Hey, thank you for the thoughtful response — I really appreciate you taking the time to reply and for understanding where I was coming from. I’m sorry to hear about the tough stretch you’ve had with the move, the car wreck, and everything piling up. That’s a lot at once, and I hope things are starting to settle down and improve for you on all fronts. Sounds like you’ve got a lot on your plate. I still hope we can keep some basic communication going in the future (even just quick automated updates), because it makes a big difference when sending something valuable in. But I’m glad you’re aware of the need for a better system and are working on it. I’ll keep an eye out for the tracking number. Please let me know if there’s any update on my HomePod. Wishing you well through all of it! ——- Nic reached out, shared the link to the video of the repair, and sent the invoice. Now I’m just waiting for the HomePod to come back (hopefully fixed this time). I really wish there had been a bit more communication along the way, even just a quick automated update would have helped a lot. I know things come up and repairs don’t always go smoothly, but in a world full of scammers, it’s easy to feel anxious when you send something valuable off to someone you don’t know and then don’t hear anything for a while. I’m still hopeful everything works out and I get my fixed HomePod back soon. I’ll update again once it arrives.
Reply from Nic's FixMay 6, 2026
Hey there! I appreciate the honest review. This is frankly exactly how I'd feel if I was in your position, if I wasn't already kicking someone's door down. There have been a lot of delays going on behind the scenes these past few months. Notably moving, and getting involved in a car wreck, and larger than usual repair requests stacking up, so I was anticipating a few of these at some point. This highlights my need for a real system to keep customers more quickly and easily up to date. You should have gotten a tracking number for return shipment of your HomePod from me by now, but PLEASE reach back out to me again if you still have not heard back from me or seen your HomePod return yet. You may be able to get through to me quicker by re-submitting a repair request and leaving a comment about this situation / review. Thank you!
Josh G.
Nic communicated well through out the process. I liked seeing the repair happen live. I got the home pod back and the repair is successful and it sounds like new again! I would use Nics service again 100% and I’ve recommended him to family
Tom W.
I bought one of the first generation HomePod's many years ago. It recently lost power and instead of throwing away I wanted to fix. I googled HomePod repair and came across Nic's fix, at first I was put off I having to box and ship the HomePod out of state. However, he has his service dialed in! Nothing could've been simpler. He had everything fixed and returned I believe in 2 to 3 weeks. Absolutely fantastic prices, in my opinion he could charge more! Instead of the traditional I'll throw away and replace I used easy to use Nick's process and can't be more pleased with the outcome. I would highly recommend in service!