MilerdReviews of milerd.com

I placed an order (Order #2876) for a "Detoxer Prime" device on December 20, 2025. While the device briefly worked when I first received it, it malfunctioned very quickly and became completely non-functional. To make matters worse, the unit was supplied with an EU plug, which is completely incompatible for use in the UK. I have been in contact with Milerd customer support since late June 2026 to resolve these issues. After much back-and-forth, they promised to send a replacement unit. However, instead of a new, functional device, they simply sent back the exact same faulty, defective item. I am deeply frustrated by this lack of professionalism and the deceptive handling of my case. I have paid for a product that I have been unable to use for months, and the "support" I have received has been a complete waste of time. I strongly advise others to be very cautious and avoid dealing with this company. -------------Update-------------- I was promised a brand-new replacement. Instead, I received a completely different branded product. I ordered a Milerd Detoxer Prime, but the replacement arrived in a box branded MIRA Safety, not Milerd. The box appeared to have already been opened, the packaging looked unprofessional, and the device appeared to have been previously used. To make matters worse, it came with a US plug instead of a UK plug. When I contacted customer support, they then told me that the product was actually called MIRA DTX and claimed that the MIRA DTX and the Milerd Detoxer are the same device with different branding. This explanation only came after I complained. Receiving a product branded "MIRA Safety" while being told it is actually "MIRA DTX" is confusing and highly unprofessional. It seriously undermines confidence in the company's quality control and branding. After everything that had already happened, I found it difficult to trust that this replacement was genuinely new or that it would even perform as advertised. The entire process involved repeated mistakes, multiple emails, long delays, and constantly having to chase customer support. I have now requested a full refund. I cannot recommend Milerd based on my experience.

Absolute junk from a garbage company. Like all other reviews, after 2 month wait I started a charge back, they sent one out the next day. It was obviously used with a euro plug for the US. Would not charge. 3 week process to send back and get a new one. It doesnt work right out of the box, another euro plug. I cannot belive anyone runs a company like this. Its refund time.

1 Star I paid for an item over two months ago, and it still hadn’t arrived. Every time I contacted customer service, I was told they were waiting for stock. However, their website continued to advertise the same item as available with delivery in 3–5 business days, which simply doesn’t make sense. The lack of transparency has been extremely frustrating. If there is a genuine stock issue, customers should be told honestly instead of being misled while new orders appear to be prioritised. It’s particularly disappointing because I previously bought one of their devices several years ago, and it worked well. Based on that experience, I trusted this company enough to order again. Unfortunately, this experience has completely destroyed that trust. After raising a complaint, they suddenly dispatched the item the next day, and I have now received it. However, the product is exactly the same as the one I purchased three years ago. The website shows a product branded “MILERD” with three rings, but what I received has only one ring and appears identical to the older model I already own. The onboard computer is exactly the same, and there is no noticeable improvement or difference. To make matters worse, the item I received is not even branded as Milerd. It appears to be sourced from another company called MIRA Safety. This is extremely misleading and unacceptable. I have also found that this product, the MIRA Safety DTX-1, is available online for around £226, yet I was charged £399 for it, which is completely unreasonable. I paid for. Milerd detoxer 2 not the first gen of another company!! You guys are scammers and I’m reporting you to trading standards. This entire experience has been very disappointing. I no longer trust this company, and I would not recommend them to anyone. I am now requesting a full refund. Order number: 3474

An Absolute Nightmare — Do Not Buy from Milerd! I have completely had it with this company. I ordered a fruit detox wash on April 26th, and my experience has been nothing short of a frustrating, months-long ordeal. Here is exactly why you should avoid doing business with them: Absurd Shipping Delays: It took an entire month just for the initial order to be delivered. Used and Damaged Goods: When the product finally arrived, it was entirely obvious that it was used. The unit was covered in visible scratches and water spots. Wrong Specifications: Despite the fact that I live in America, they shipped the device with a European plug, rendering it completely useless to me out of the box. Terrible Customer Service: After weeks of exhausting arguments back and forth, they finally agreed to accept a return and send me a replacement. Empty Promises: I was explicitly told my replacement would ship the week of June 22nd. It is now June 26th, and the item still has not shipped. It has been exactly two months since I paid for this product, and I currently have absolutely nothing to show for it. Dealing with Milerd has been the biggest retail nightmare I've had in recent memory. Save your money, your time, and your sanity. Look elsewhere.

I originally placed my order for the Milerd Detoxer in mid-December and experienced significant delays, with the items only being delivered approximately 3 to 4 months later. During the first months, communication was very poor, and there was a lack of clear information regarding the status of my order, which was frustrating and disappointing. However, after I raised my concerns, the company became noticeably more proactive in its communications and follow-up. They provided updates on the status of the order and acknowledged the issues I had experienced. Despite the delivery and communication challenges, I have been very satisfied with the product itself. While the overall experience was affected by the lengthy delay and initial lack of transparency, I appreciate the efforts made by the company to resolve the situation and improve communication during the later stages of the process. I hope they continue to strengthen their customer service and order management processes to avoid similar issues in the future.

they are liars, scammers. do not order. update - they keep offering discounts on orders they have not delivered and do not deliver. the products dont reflect what they advertise and look different - as one arrived recently and its completely different visually

I first heard about this company back in 2024. They offered me something called an Ecotracker that I paid for via Amazon December 2024. They promised they would send it out in early spring of 2025. Spring turned into summer..then fall... I also paid for something via Kickstarter. It is now MARCH 3, 2026. NO PRODUCTS WERE SENT OUT and now I can't get my money back. DO NOT SUPPORT THESE PEOPLE WHEN IT COMES TO ANYTHING. They have terrible time sense, excuses and customer service not helpful! REWARD WAS PAID VIA AMAZON. I'M NOT PAYING SHIPPING FOR AN ITEM I WILL NEVER GET!

I placed my order mid dec 2025 but received no further delivery information. After 3 weeks of waiting, I got in touch with their support and simply got informed that the product was not in stock anymore and they had no updates over when they would be restocking. I was assured that all orders would be honored in chronological order. Finally got the product today, after 3 months of waiting and I am happy to say it was well worth the wait!