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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Kelly M.
Jul 18, 2024
Thankful to Donna
Donna was our customer service sales representative, actually called within 30 seconds of asking for information. She was an AWESOME person to talk to, great with all the information she passed. Answered all our questions and took great internet in our needs and lack of knowledge about the product. We really appreciate her and the service we are going to be receiving from your company. Thank you!
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Julie
Jul 18, 2024
The salesperson was kind
The salesperson was kind, helpful, easy to understand, patient and very knowledgable.
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Marie P.
Jul 18, 2024
Safety gives me security
It gives me security. Don’t care for the cord around neck. Uncomfortable
Reply from MobileHelpJul 26, 2024
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customer
Jul 18, 2024
Great service
Great service. Donna was very patient and answered all of or questions.. many times!
Reply from MobileHelpJul 26, 2024
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customer
Jul 18, 2024
The Customer Service Experience
The Customer Service Experience
Reply from MobileHelpJul 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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M. L.
Jul 17, 2024
Great customer service!
Great customer service!
Reply from MobileHelpJul 26, 2024
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customer
Jul 17, 2024
Good
I now have the help needed if something happens.
Reply from MobileHelpJul 26, 2024
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customer
Jul 17, 2024
Shipping
Shipping. I was not told it would take this long for shipping. I paid $20 for shipping. The device is a necessity. Obviously not important to you.
Reply from MobileHelpJul 23, 2024
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family.
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