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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Joanne
Jul 17, 2024
Thank you for your service
Ordering the MobileHelp devise was easy and the agent pleasant.
Reply from MobileHelpJul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customer
Jul 17, 2024
Customer service was outstanding
Customer service was outstanding
Reply from MobileHelpJul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Patty T.
Jul 17, 2024
I called for information
I called for information because my elderly mom had a fall. Hopefully it was a one time thing, but it scared us. I spoke with a sales representative who was very nice. After I made it clear that I wanted mom in on this. He asked permission to call us the next day, which I appreciated. He called when he said he would, and we purchased the service.
Reply from MobileHelpJul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customer
Jul 17, 2024
Easy to set up
Easy to set up. Clear instructions. Reasonable price.
Reply from MobileHelpJul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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John L.
Jul 16, 2024
David was excellent
David was patient with this octogenarian, explaining everything in detail, and providing a follow-up phone number directly to him. Couldn't have asked for better.
Reply from MobileHelpJul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Jane W.
Jul 16, 2024
michael covered all bases with complete…
michael covered all bases with complete professionlism and kindness. good to have him a part of your company
Reply from MobileHelpJul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customer
Jul 16, 2024
Bad customer service reps not all but…
Bad customer service reps not all but some.
Reply from MobileHelpJul 16, 2024
We received your review and we apologize for any inconvenience you have experienced with our Customer Service team. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our records indicate that our management team has attempted to contact you for help resolving any issues. You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon, and thank you for being the most valued part of our MobileHelp family.
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Eileen D.
Jul 16, 2024
All went well
All went well. I’m getting used to it.
Reply from MobileHelpJul 16, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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