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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer
Jun 22, 2024
Rich was very nice and very helpful
Rich was very nice and very helpful
Reply from MobileHelpJun 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Laura J.
Jun 22, 2024
New service. Just signed up for the service but…
Just signed up for the service but Michael answered all my questions completely.
Reply from MobileHelpJun 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Joyce
Jun 22, 2024
The man with whom I spoke was very kind…
The man with whom I spoke was very kind and compassionate. I feel very confident that my sister will be well taken care of, and that relieves my mind as I leave to go back home after visiting her. Thank you.
Reply from MobileHelpJun 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Cheri E.
Jun 22, 2024
Brandy was very friendly and helpful in…
Brandy was very friendly and helpful in finding a plan for us that fit what we were looking for.
Reply from MobileHelpJun 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Beth S.
Jun 22, 2024
He was very informative and patient…
He was very informative and patient with me as we went through the process
Reply from MobileHelpJun 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Sandra
Jun 22, 2024
Product didn't hold charge as stated
Product didn't hold charge as stated. Too many "we have rec'd your call" then something like "we will connect your call as soon as an operate is available" something like that. I could be dead by then.
Reply from MobileHelpJun 25, 2024
We received your review and we are sorry to hear that you are not happy with the equipment you received. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon
Report
John W.
Jun 22, 2024
Initial contact
Sales person, Tom, was polite, pleasant and professional, very informative
Reply from MobileHelpJun 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
customer
Jun 22, 2024
Very happy with my system
Very happy with my system. Everyone has been very helpful.
Reply from MobileHelpJun 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report

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