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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Rebecca G.
Jun 5, 2024
Scott spoke clearly in English
Scott spoke clearly in English. He was concise and informative
Reply from MobileHelpJun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
customernelda K.
Jun 5, 2024
Very helpful and knew what she was…
Very helpful and knew what she was talking about and did not give us a runaround
Reply from MobileHelpJun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Jodi L.
Jun 5, 2024
Mobile Help is the ONE!
The process in researching for a home care medical alert company for a family member is daunting…I persevered. Through my research, many calls and in between my work schedule, my due diligence efforts chose Mobile Help. The safety consultant whom I worked with is Mr. Elan. Mr. Elan was forthright and helpful in answering all my questions and concerns. We are looking forward in receiving our medical alert system that covers ALL bases in TWO days (at no extra cost, and we live in Hawaii!) to give the “piece of mind” that our family needs. Mobile Help is the one! Mahalo nui loa Mr. Elan and Team Mobile Help!
Reply from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
John T.
Jun 5, 2024
Samantha did a great job explaining the…
Samantha did a great job explaining the systems and cost options
Reply from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Joan
Jun 5, 2024
All was exactly as described except…
All was exactly as described except shipping. The devices were supposed to be shipped immediately, but it took days to get them in the mail.
Reply from MobileHelpJun 6, 2024
We received your review and we apologize for your order not arriving as scheduled. Our records indicate that it did ship with free expedited delivery, however, the carrier experienced a shipping delay beyond our control. We were glad to see the tracking information updated and confirming delivery of your package. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are sorry that you experienced anything less. Please do not hesitate to contact us directly should you need any further assistance with the equipment or your account. You can reach us directly at 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.
Report
customer
Jun 5, 2024
I researched the options before…
I researched the options before choosing Mobile Help and satisfied myself as to the company's reputation and reliability. The agent I spoke to today was courteous and patient and explained things to my satisfaction.
Reply from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Christine P.
Jun 5, 2024
My experience was excellent
My experience was excellent. A guy named Bill helped me and explained everything. He was very nice and extremely helpful.
Reply from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
M N.
Jun 5, 2024
Satisfied
All questions answered. All expectations met.
Reply from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report

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