Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Rebecca
Aaron Cohen was a delight to work with in getting this service! He was very thorough and knowledgeable.
Reply from MobileHelpApr 9, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Roberta S.
I have not gotten my package because I put it on a temporary hold. Matthew was an awesome representative. He explained everything he got back to me when he said he would and I only have a good things to say. Hope I like the service as much as I like Matthew
Reply from MobileHelpApr 9, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
James R.
Simple and direct
Reply from MobileHelpApr 9, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
customerBobby A.
This device is a real positive feature in my lively hood, I feel more at ease when I go out knowing help is a click away
Reply from MobileHelpApr 9, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
customerNorma
I thinkni finally found the system i need
Reply from MobileHelpApr 9, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Cheryl R.
The man was explained everything to me, and before we hung up he went through it again. He made sure I understood everything. He was a very pleasant person.
Reply from MobileHelpApr 9, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
customer
Very helpful
Reply from MobileHelpApr 9, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
/ C.
Samuel was a wonderful sales representative, kind, knowledgeable and informative. When I had a question about the price after agreeing to pay for the contract, I called and spoke to Nicky. She, too, was informative and explained why the figure was what it was. The units have arrived and I have them activated. My only complaint so far is despite it weighing two ounces, the unit on the laniard is way too heavy for my neck. It's causing me pain. It works great! Two times I've had false fall alerts. I bent over to dress my husband - he cannot dress himself and it registered falls. Am pleased it is sensitive and working.
Reply from MobileHelpApr 5, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family. Please do not hesitate to contact our Technical Support team if you are experiencing any discomfort with the equipment. We offer a variety of different systems, and we would be happy to help find one that is more comfortable for you. You can reach us at 877-827-6207. Thank you for being a part of our MobileHelp family!
