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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Dorothy P.
Mar 30, 2024
Information
Lots of information
Reply from MobileHelpMar 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Report
customerwillie
Mar 30, 2024
I believe the guys name was Edward
I believe the guys name was Edward. Answered all my questions. In the end it was his knowledge of the product that sold it for me. Thanks
Reply from MobileHelpMar 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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customer
Mar 30, 2024
We just signed up for 3 months
We just signed up for 3 months. We ordered a white pendant and got a black one in the mail. Bad start.
Reply from MobileHelpMar 30, 2024
We received your review and we apologize for any issues with your order. We would be more than happy to send you a replacement for the correct item. Please do not hesitate to contact us directly at 877-827-6207 for assistance with resolving this concern. Thank you for being a valued part of the MobileHelp family!
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customer
Mar 30, 2024
Edward was very helpful
Edward was very helpful - great doing business with him
Reply from MobileHelpMar 31, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Sherry C.
Mar 29, 2024
Great customer sevice
The customer service rep, Mark, was great. He explained everything in detail and was up front in regards to pricing and our needs.
Reply from MobileHelpMar 31, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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JustChales
Mar 29, 2024
Our counselor-Samantha
Our telephone counselor, Samantha, of your firm, to whom we spoke about benefits and the plan description was, without question, knowledgeable, courteous, and patient. She was patient, because our situation involved some complexities, of which she handled masterfully and in an unflappable manner. She is special, so a special thank you goes to Samantha from us!
Reply from MobileHelpMar 31, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Fern
Mar 29, 2024
Bill is very kind and friendly and…
Bill is very kind and friendly and helpful.
Reply from MobileHelpMar 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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customer
Mar 29, 2024
The consultant was helpful
The consultant was helpful, personable and very clear when contacted.
Reply from MobileHelpMar 31, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report

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