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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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leen
Apr 1, 2024
Cindy was great
Cindy was great, helpfull and kind
Reply from MobileHelpApr 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
customer
Apr 1, 2024
Samuel called me back which was very…
Samuel called me back which was very helpful because I definitely wanted the product. So busy. He was very personable and knowledgeable. Thank you
Reply from MobileHelpApr 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Charles A.
Apr 1, 2024
Patrick was very affable
Patrick was very affable, knowledgeable and helpful. He answered all my questions and satisfied my needs.
Reply from MobileHelpApr 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
customer
Apr 1, 2024
So helpful and nice.
So helpful and nice.
Reply from MobileHelpApr 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
barb
Apr 1, 2024
The young man was helpful
The young man was helpful, knowledgeable and very personable,
Reply from MobileHelpApr 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Carlyn
Apr 1, 2024
Thank you for your time and expertise
Thank you for your time and expertise. Both Stuart and Tony were very helpful in sharing info so we could make our decision for our 92 year old mom.
Reply from MobileHelpApr 2, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
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customer
Mar 31, 2024
Everything with your customer service…
Everything with your customer service employees- told more than one of your reps that we are on a land line and DO NOT have cell service- they have sent the same product 2 times and the third equipment they sent does not work for what you promised so your company is FIRED and we will send back your equipment and find a company who will listen and send a product that works for us….. so your company will NEVER be recommending from us 🖕🖕🖕
Reply from MobileHelpMar 31, 2024
We received your review and we sincerely apologize, as this is not an experienced we want any of our customers to have. At MobileHelp, your safety is our number one priority. Please let us know if there is anything we can do to regain your trust, and continue to keep you covered in the future. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 877-827-6207. We look forward to speaking with you soon.
Report
Vaughn S.
Mar 31, 2024
Good customer service
Good customer service
Reply from MobileHelpMar 31, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report

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