Nina
Nice and helpful
Nice and helpful He explained everything to me
Reply from MobileHelpFeb 28, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Nina
Nice and helpful He explained everything to me
Reply from MobileHelpFeb 28, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
James N.
Friendly, informative answered all my questions
Reply from MobileHelpFeb 28, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Gregg H.
Answered all my questions and concerns and felt like they totally understand what I was looking for my mother.
Reply from MobileHelpFeb 28, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Barbara
Your equipment failed! My mom religiously wore her necklace and when she fell it did not go off. I was told my mother had not been wearing it. She wore it from the time she woke up till she got in bed at night. Unfortunately my mom laid on the floor for 7-8 hrs before being found. I would never recommend this company. When I called to see why it didn’t alert the emergency personnel and was told she had not been tracked with movement since either Oct 23 or Nov 12 ( given 2 different dates) they assumed she quit wearing it. Instead of contacting me they just let it go. The necklace failed! I wish they would’ve been more honest and admitted it rather than calling me a liar. Please for the sake of your loved one do not rely on the necklace. I’d give anything to protect your loved one from suffering like my mom did
Reply from MobileHelpFeb 28, 2024
Thank you for contacting MobileHelp. We've received your message and we are so sorry to hear about this incident. We wish your mother a speedy recovery. We are glad to see that you were able to connect with our Technical Support team for further assistance. Please do not hesitate to get back in touch with us if you have any additional questions or concerns. We can be reached at 877-827-6207 Option 1. Representatives are available Monday - Friday from 8AM to 8PM and Saturday - Sunday from 9AM to 6PM EST.
customer
Randall was thorough, informative, helpful, easy to understand.
Reply from MobileHelpFeb 27, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
K. S.
Your representative, Scott, spent a lot of time and patience familiarizing me with your services and answering all my questions.
Reply from MobileHelpFeb 27, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Rhonda V.
It was a wonderful, informative and friendly experience. So many things explained that I was questioning. The conversation was friendly and casual, which means alot to a senior citizen. I'm so thrilled that I have chosen MobileHelp and my guardian angle.
Reply from MobileHelpFeb 27, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sylvan H.
After reading all the guidelines I forgot what I was about to say, so I’ll make it short. MICHAEL was very courteous and complimentary with this ninety-two yr old vet. Thorough in his explanation of Mobile’s products, and thorough in his review of essential data. 5 Gold Stars worth. Thanks, again, Michael
Reply from MobileHelpFeb 27, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!