Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Mark
Working with Mark who was professional and seemed to take interest ensuring my questions were answered, in addition to walking me and family through the process and service provided.
Reply from MobileHelpFeb 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
customer
Michael was honest, helpful, practical. I appreciated all his help
Reply from MobileHelpFeb 12, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Jane C.
The representative was very knowledgeable!
Reply from MobileHelpFeb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Mary L.
Very and easy set up. Matthew Perry, your representative, was very informative, and answered all of our questions.
Reply from MobileHelpFeb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer SINDEE G.
Patrick was very helpful in reviewing how everything works as well as the different plans, costs, and devices.
Reply from MobileHelpFeb 7, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Tisha
Nathan made the experience perfect. He cared about my challenges and was knowledgable about senior needs. He answered all of my system and financial questions. My previous bad experience with another system was suddenly nothing more than a bad memory. I am only going to make one change. After working with the key box (7653) I’ve decided to invest further in changing my door lock to an electronic system with no key …. it uses punch in numbers. I will notify you of the numbers once I’ve made the change. Thank you for helping me live independently.
Reply from MobileHelpFeb 7, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customer
Patience and professionalism!
Reply from MobileHelpFeb 7, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Jen R.
The Customer Service Representative, Donna was very thorough and patient with all my questions. Donna explained the process in a simple and clear manner.
Reply from MobileHelpFeb 7, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
