MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Donna Lee H.
Jan 21, 2024
Donna’s a great MobileHelp Rep!
Donna, your representative, was extremely personable, knew your product’s features, calmed my worries by explaining how much I would be monitored and that my emergency contact could be my neighbor. She was a joy to talk to, empathetic, understanding, and had a great sense of humor…a great representation of your company…you have a good’n in her!!!
Reply from MobileHelpJan 22, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Jim
Jan 20, 2024
Mixed experience.
Overall my experience was very good. The only problem I had was reviewing the payment terms. This seems to be a standard problem with most websites. Your system would not allow me to enter my own title. I finally figured out how to enter my own title.
Reply from MobileHelpJan 22, 2024
Thank you for your review of our service! We certainly apologize for any trouble you have experienced while placing the order from the website. Your feedback helps us improve.
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customer
Jan 20, 2024
The only reason I did not give a five…
The only reason I did not give a five star. Is that they tried to upsell me on products that I was not sure about. After discussing it with the sales person, they then realize that we only needed a certain amount of things.
Reply from MobileHelpJan 22, 2024
Thank you for sharing your feedback. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Kelly S.
Jan 20, 2024
Just signed up on 1-20-2024
Just signed up on 1-20-2024
Reply from MobileHelpJan 22, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Carol V.
Jan 20, 2024
Very disappointed
Very disappointed. It's been over a week and I still haven't received any thing. Getting ready to cancel my order.
Reply from MobileHelpJan 22, 2024
We value your feedback and we apologize for any unexpected shipping delays. Ground shipping can take between 5-7 business days to arrive, and our records that your package is still in transit to be delivered within the expected timeframe. Our safety consultants are required to provide accurate expectations at the time of each order, and your feedback helps us improve. We value you as part of our MobileHelp family. If your package is not delivered by end of day, please contact us at 877-827-6207 and we will be happy to assist with sending out a new package. Thank you for being a valued part of the MobileHelp family.
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Lucretia
Jan 20, 2024
Signed Up
We were referred by a friend and called for information and signed up. Michael was friendly, informative and answered all questions that we had.
Reply from MobileHelpJan 22, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Frisbeemurph
Jan 20, 2024
Farris was a fantastic representative
Farris was a fantastic representative over the phone. Very communicative, empathic and easy to deal with.
Reply from MobileHelpJan 22, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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Shirley m W.
Jan 20, 2024
Representative was very professional
Representative was very professional
Reply from MobileHelpJan 22, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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