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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer
Jan 20, 2024
THE SALES PERSON
THE SALES PERSON
Reply from MobileHelpJan 22, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
Irving W.
Jan 20, 2024
Easy purchasing process
Easy purchasing process . Mathew was very helpful . Setup process was quick .
Reply from MobileHelpJan 22, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
Hattie H.
Jan 20, 2024
Very helpful over the phone. I have to get used to keeping one item with me.
I have not needed to use anything yet. Hattie Hustler
Reply from MobileHelpJan 22, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Report
Bonnie F.
Jan 20, 2024
Customer Service
The person I spoke to was very knowledgeable & explained what would be the best device for what I wanted. If the company keeps people like this who are friendly, helpful & know the product they will be fine.
Reply from MobileHelpJan 22, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Ann S.
Jan 20, 2024
Very helpful information was given
Very helpful information was given. Very thorough. Friendly and polite staff.
Reply from MobileHelpJan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Report
customer
Jan 19, 2024
I dropped my monitor and accidently…
I dropped my monitor and accidently hit the help button In a few minutes I was able to cancel. so far everyone has been patient and helpful;
Reply from MobileHelpJan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family. We are happy to know that this was only a false alarm and you continue to stay safe!
Report
jerold
Jan 19, 2024
Mathew was wonderful..
Mathew was wonderful...explained the equipment, pricing and answered all my questions. Called me back when he said he would and we easily finalized the contract. Exceptional employee.
Reply from MobileHelpJan 22, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report
Michael S.
Jan 19, 2024
What you need
The representative assisted me with selecting a device to meet my mother's needs. It was a very comfortable conversation. All my questions were answered.
Reply from MobileHelpJan 22, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Report

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