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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer
Jan 18, 2024
Kudos to the agent
Agent Ferris was kind, easy to understand, answered all my questions and I think got me the best plan
Reply from MobileHelpJan 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
customer
Jan 18, 2024
to reset Wint to reset. And they were just good, especially with us. Seniors being older and have the patience to hear us we
They help me, they listen to me. They had compassion and understanding and patience and I appreciate it as a senior's. We're hard-of-hearing and we appreciate the patience and the compassion that you show thank you.
Reply from MobileHelpJan 22, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report
E J.
Jan 18, 2024
Agents very professional and focused on…
Agents very professional and focused on customer satisfaction
Reply from MobileHelpJan 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Miss M.
Jan 18, 2024
I had a wonderful experience with…
I had a wonderful experience with Mobile Help and Richard was a huge help.
Reply from MobileHelpJan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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Mark
Jan 17, 2024
Good communication.
Good communication.
Reply from MobileHelpJan 22, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
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Fe Simonette M.
Jan 17, 2024
Friendly Representative
Stewart was super friendly and explained things clearly. The next representative, Latoya was not friendly and warm like Stewart.
Reply from MobileHelpJan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family. We certainly apologize for any unpleasant interaction you have experienced. Your feedback helps us as we strive to provide the best customer service.
Report
Steve F.
Jan 17, 2024
Everyone have been very helpful and…
Everyone have been very helpful and clear.
Reply from MobileHelpJan 17, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Lynne's D.
Jan 17, 2024
Informative, kind & patient...
Mathew was patient and informative. He was knowledgeable and asked about our needs to help purchase the right package for us. I am already feeling better about mom being at home and independent for as long as possible 😊 THANK YOU!
Reply from MobileHelpJan 17, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report

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