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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Kelly S.
Jan 16, 2024
Very courteous service provider.
Very courteous service provider.
Reply from MobileHelpJan 17, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
John H.
Jan 16, 2024
did a very good job explaning…
did a very good job explaning everything and providing better information than on chat.
Reply from MobileHelpJan 17, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
DALE D.
Jan 16, 2024
So far so good, hoping I never NEED it but...
Except for one really bad connection requiring another call and one rep. being hard to understand, everyone has been great and very helpful in getting us set up...
Reply from MobileHelpJan 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Report
Cassie
Jan 16, 2024
Nathan was very friendly and provided…
Nathan was very friendly and provided great follow up. He answered all our questions and was very personable! Definitely would recommend MobileHelp!
Reply from MobileHelpJan 17, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report
Susan V.
Jan 16, 2024
No experience
I do not have my device so have no service experience.
Reply from MobileHelpJan 17, 2024
We have received your review and we apologize for any issues with the shipping time for your order. Ground shipping can take between 5-7 business days for delivery. If you have not received it to your parcel locker within that time frame, please do not hesitate to contact us for assistance with a replacement. Representatives are always happy to help. You can reach us at 877-827-6207.
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Laurie F.
Jan 16, 2024
The sales woman was excellent
The sales woman was excellent. Very helpful.
Reply from MobileHelpJan 17, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Eunice J.
Jan 16, 2024
All of your agents are extremely…
All of your agents are extremely helpful, & patient. I’ve worked particularly with Cynthia Jakobs & she was extremely patient & helpful.
Reply from MobileHelpJan 17, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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customer
Jan 16, 2024
Knowledgeable
The sales representative was very knowledgeable and was able to recommend the equipment and plan that met the specific needs of my mother.
Reply from MobileHelpJan 17, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Report

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