Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer S.
Richard explained every option very well & easy to understand. Also had an option that is affordable & returnable if we don’t want it after trying it.
Reply from MobileHelpJan 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
RSK
The sales rep was very knowledgeable
Reply from MobileHelpJan 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Maria B.
Explained everything clearly. Answered all my questions & addressed all my concerns,
Reply from MobileHelpJan 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
PAULINE
I was happy with my initial conversation with Paula and the details of my inquiry. I was slightly disappointed with the turnover time in trying to get my account started as she was off for two days and delayed my start and shipment of my order . Paula was very nice it wasn’t her fault she was off but as she works on commission I wanted to gives her the account… I’m unfortunately waiting shipment a day later than hoped
Reply from MobileHelpJan 13, 2024
We received your review and we certainly apologize for any delays with your order. We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
Very good ratings, friendly and informative customer service, and all the help we need.
Reply from MobileHelpJan 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Pam
The agent that we talked to initially was great! She helped us decide which system was right for us but was not pushy at all.
Reply from MobileHelpJan 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
suzanne A.
Good contact person Noël. Very helpful with good price.
Reply from MobileHelpJan 13, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Matthew was very professional and answered all my questions. He spoke clearly and I could understand him easily. He was very knowledgeable in all aspects of MobileHelp. He's an excellent representative of the company!
Reply from MobileHelpJan 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
