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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Judy
Oct 29, 2023
AARON WAS WONDERFUL AND SO HELPFUL.
AARON WAS WONDERFUL AND SO HELPFUL.
Reply from MobileHelpNov 2, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Report
Joyce P.
Oct 29, 2023
Compassion 4 helping others.
GM...The reason why I gave this company a 5 star rating is because I was like living in another state and my I have always unfortunately been a fall risk. So I fell again and that's what prompted me to want and needed to get your service and even though I am just now getting it back besides God your service has never let me down and has it always been there for me.
Reply from MobileHelpOct 29, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Report
customer
Oct 29, 2023
DissatisfactionNo response from my wanting to cancel
No response from my wanting to cancel
Reply from MobileHelpNov 4, 2023
Thank you for contacting MobileHelp and bringing this concern to our attention. We apologize for any trouble you experienced in getting assistance with your cancellation. Our Customer Service team will be giving you a call. Please let us know if there is anything we can do to help you keep the coverage. You can reach us directly at 877-827-6207 Option 3 for Customer Service. Representatives are available Monday - Friday from 8AM to 8PM and Saturday from 9AM to 6PM EST.
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David Spudic highest R.
Oct 29, 2023
Peace of mind
Operater very helpful knowing she has protection very high custermer rating peace of mind for me
Reply from MobileHelpOct 29, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
customer
Oct 29, 2023
Did not understand the review but love…
Did not understand the review but love the product and all my questions were answered
Reply from MobileHelpOct 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
customer
Oct 28, 2023
My overall experience was good No…
My overall experience was good No problems on setting it up I wish the all button was smaller
Reply from MobileHelpOct 29, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
kathy
Oct 28, 2023
A kind person.
A kind person.
Reply from MobileHelpOct 29, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report
Jennifer
Oct 28, 2023
Great customer service and was helpful…
Great customer service and was helpful with the entire process and answered every single question I had. Thank you so much.
Reply from MobileHelpOct 28, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report

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