Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
customer
Rapid response to my request for service Agent was fantastic in answering my questions and making me feel secure with my decision to move forward
Reply from MobileHelpOct 28, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Angela C.
i received a call immediately gave me options and different prices which I felt were very affordable.
Reply from MobileHelpOct 28, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Sieglinda H.
So far everything is going fine. I am a new customer so it’s a little early to do a rating. However… The sign-up CSR (Patrick) was extremely kind and helpful. I feel that he provided superior customer service, which I appreciate very much.
Reply from MobileHelpOct 28, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
JoAnn S.
Well I haven't received your product yet so on that I can't respond. However your sales person Donna from Flordia was very patient, answered all of my questions and was very knowledgeable regarding your product. I am very excited to receive my device. I will write another review after I receive it and actually use it. I really hope it lives up to all that Donna explained to me.
Reply from MobileHelpOct 27, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Stephen R S.
prompt response, knowledgeable staff. pleasant experience
Reply from MobileHelpOct 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Person was knowledgeable, answered all my questions, but most of all he was not pushy.
Reply from MobileHelpOct 27, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Katharine
Excellent customer service. Representative Matthew took his time explaining everything. We did purchase a system from him
Reply from MobileHelpOct 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
jerry B.
So far, so good. There is a lot to digest when reading all the information received. Based on doing my due diligence about this company, I'm hopeful that their product and service is as good as they claim.
Reply from MobileHelpOct 27, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
