Avis A.
They have great customer service
They have great customer service
Reply from MobileHelpOct 9, 2023
Thank you for your review of our service! Your positive words mean a lot to us!

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Avis A.
They have great customer service
Reply from MobileHelpOct 9, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Teresa P.
Your tech staff is always so helpful and courteous weather helping me with a problem or testing my device.
Reply from MobileHelpOct 9, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Carla J. B.
I was calling in regards to your services you offer and see if this would be a service, that I could use. I spoke with Richard, who answered all the questions I had and was so helpful and knowledgeable! I really was just calling, to check your services out, and see what you offered, and was truly on the fence, if I should get this, or really any service, or not? After talking to Richard, for 5 minutes, he answered all my questions, concerns, and definitely gave me peace of mind, of what your services are! I had zero questions, when I got off the phone. I feel like you took the weight of the world, off of my shoulders right now and this is good, because I'm actually having a shoulder replacement! A little sense of humor helps, especially when you're looking at surgery, in your immediate future! I only signed up for the 3 months, because financially at this point, I wasn't able to pay the entire amount for the year. Anyone considering this type of service, I really recommend you calling MobileHelp - Richard would be able to answer all of your questions, so you are well informed, make your payment, and then all you have to do is, wait for your device to come in the mail. I think I was literally on the phone with him, had all my questions answered, made my payment, everything less than 20 minutes. You cannot go wrong! Thank you Richard, for making it so easy for me - I so recommend!
Reply from MobileHelpOct 9, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Shirley B.
Bill was so helpful and explained everything in detail so we could understand
Reply from MobileHelpOct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Deedy Marble C.
Thank you for this extraordinary opportunity. I have only just received the Help Button. It is, compared to another product that eventually failed, AMAZING. Every aspect is so well thought out and presented in a very reasonable and helpful manner. I am an 86 year old female. The comfort of this very well designed help-button is amazing. It is like having a "house helper" with me 24/7. The fact that I can "take it with me" is most helpful. Thank you for such a well thought out aid to those of us who need an extra hand. Sincerely, Deedy Marble
Reply from MobileHelpOct 11, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
George S N.
Samantha knew the product had the right questions to ask so i could order the right product. also had payment options which was great.
Reply from MobileHelpOct 9, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Sue
He was very clear and concise. Answered all of our questions.
Reply from MobileHelpOct 9, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
customer
Dealing with Samantha was very helpful and informative we purchased the system for our 98 yr old grandmother. I would highly recommend her and Mobilehelp if you have a family member in need.
Reply from MobileHelpOct 9, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.