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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Cadol
Oct 7, 2023
efficient and courteous
efficient and courteous
Reply from MobileHelpOct 9, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Mary S.
Oct 7, 2023
The person I spoke to was great.He…
The person I spoke to was great.He answered my questions before I asked them.
Reply from MobileHelpOct 9, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
Diane Sutton K.
Oct 7, 2023
The rapid response I got when setting…
The rapid response I got when setting it up and testing it. Also the responder was very courteous to me. I was impressed.
Reply from MobileHelpOct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Report
Shirley P.
Oct 7, 2023
Call Noel not just at Christmas!
Our salesman was Noel who could not have been more informative or respectful. Positive, Polite, Personal, Professional. Noel presented all that to make this 88-year-old trust him.
Reply from MobileHelpOct 9, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Gary S.
Oct 7, 2023
Helpful and friendly.
Helpful and friendly.
Reply from MobileHelpOct 9, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Valued Customer S.
Oct 7, 2023
Lisa was pleasant and professional and…
Lisa was pleasant and professional and gave me several options
Reply from MobileHelpOct 9, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
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customer
Oct 7, 2023
I was promised 2 day express shipping…
I was promised 2 day express shipping (at no charge). That was Thursday Sept 29th. Today is Friday October 6th and my new pendant has still not arrived,
Reply from MobileHelpOct 8, 2023
We received your review and we apologize for your order not arriving as scheduled. Our records indicate that it did ship with free expedited delivery, however, the carrier experienced a shipping delay beyond our control. We were glad to see the tracking information updated and confirming delivery of your package. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are sorry that you experienced anything less. Please do not hesitate to contact us directly should you need any further assistance with the equipment or your account. You can reach us directly at 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.
Report
Diana
Oct 7, 2023
Super helpful
Super helpful. Elan was awesome
Reply from MobileHelpOct 9, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report

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