Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
ORLANDER D.
The company ensures that the equipment is operating as it should and replaces it when it is not working properly. Great customer service!
Reply from MobileHelpOct 4, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Rowe R.
Arrived promptly very courteous
Reply from MobileHelpOct 3, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sarah M.
Very nice to deal with on the telephone
Reply from MobileHelpOct 3, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Elizabeth R.
Wonderful service knowledgeable customer service
Reply from MobileHelpOct 3, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Andrea Y.
I am a new customer so I can't rate the system/equipment yet. The person who worked with me was very informative and extremely patient with me when I had to ask the same questions a few times to be sure I really did understand how everything works.
Reply from MobileHelpOct 3, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customer
Your representative was courteous, took time to explain your services in plain language and was receptive to my questions.
Reply from MobileHelpOct 3, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
T L.
Albert was the greatest, he did not rush me and explained everything well. Have not tried the product yet but with people like Albert I am sure it is what he said it would be.
Reply from MobileHelpOct 3, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
Patrick walked us through the process and explained everything clearly. My mom is 81 and this will give everyone piece of mind
Reply from MobileHelpOct 3, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
