Excellent
Based on 5,712 reviews
MobileHelp4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Sally R.
Doing well. Suggest you help old eyes with larger print on important areas
Reply from MobileHelpSep 4, 2024
Thank you for sharing your feedback! We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Both sales people I delt with were very helpful and professional. They made me feel comfortable and answered most of my questions before I even asked. Thank you both for what you helped with!
Reply from MobileHelpSep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer Sharon L. G.
Michael, the Mobile Help employee was great.
Reply from MobileHelpSep 4, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Marion T.
Richard was great explaining everything to me
Reply from MobileHelpSep 4, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer
Stewart was wonderful explaining everything. Made it easy
Reply from MobileHelpSep 4, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
From beginning to end, the experience was amazing. Michael was friendly, helpful and thorough throughout the whole process. I would highly recommend this product and customer service to anyone.
Reply from MobileHelpSep 4, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
Stuart was was extremely nice and professional. Calmed my nerves down and I felt reassured I made the correct choice.
Reply from MobileHelpSep 4, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Brian
It would have been five stars but I was to receive a lock box and did not receive it with everything else.
Reply from MobileHelpSep 4, 2024
We received your review and we are sorry to hear that the lock box was not in your package. If you have not yet had a chance to speak with our Technical Support team, a representative will be happy to assist with getting you a lockbox. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. You can reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
