MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Allieth D.
Sep 23, 2023
Have not used
Haven't had to use it in any emergency situation.
Reply from MobileHelpSep 23, 2023
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. We are happy to know that you have been staying safe and have not had to use the system. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score. You can reach us by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.
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Carolann W.
Sep 23, 2023
No matter if it's a test
No matter if it's a test, or any questions I have they are quite fast. Also when I need to use my machine within 5 min they call to check on you. I can live without fear of being alone thank you again for all the things you do.
Reply from MobileHelpSep 23, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
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Barbara C.
Sep 23, 2023
I accidently pushed my neck button
I accidently pushed my neck button and I was immediately contacted to see if I needed help. It was comforting to know that if I had needed help they were there for me.
Reply from MobileHelpSep 23, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
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BARBARA
Sep 23, 2023
I have had my system for several years…
I have had my system for several years now and it has given me great peace of mind. I have only needed to use it once when I fell and the base station responded quickly. I was able to tell them I needed help getting up off the floor and no injuries that I could tell. The EMT team arrived in less than 5 minutes and used the code on the key box to get in. I was soon back up on my feet in no time and the only injury was to my pride.
Reply from MobileHelpSep 23, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
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Laurence P.
Sep 23, 2023
Great service
I have had a couple of falls and Mobile Help was very fast asking if I needed help.I'm always recommending them.
Reply from MobileHelpSep 23, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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customer
Sep 22, 2023
Fast and easy to sign up for
Fast and easy to sign up for. Glad I got it.
Reply from MobileHelpSep 23, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
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Jean C D.
Sep 22, 2023
helpful
He was very helpful, even when I didn't understand something. Very patience with me.
Reply from MobileHelpSep 23, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Kathy
Sep 22, 2023
Good help from rep.
The representative was informative and honest and made sure I understood the plan.
Reply from MobileHelpSep 24, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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