MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Merl J.
Sep 22, 2023
I took a fall and never got a call or…
I took a fall and never got a call or anything from mobile help
Reply from MobileHelpSep 23, 2023
We received your review, and we are sorry to hear about this incident. We hope you were still able to get the help needed at that time, and we apologize for any issues with the equipment. We would like to have our Technical Support team give you a call to resolve this issue. What would be the best number for us to reach you on? At MobileHelp, your safety is our number one priority. Please do not hesitate to give us a call. You can reach us directly at 877-827-6207. We look forward to speaking with you soon.
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Susan K.
Sep 22, 2023
I fell recently and the operator…
I fell recently and the operator responded promptly and got help to me quickly.
Reply from MobileHelpSep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
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Judith F.
Sep 22, 2023
Easy to use and staff very responsive.
Easy to use and staff very responsive.
Reply from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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Margaret
Sep 22, 2023
the phone call was very helpful and the…
the phone call was very helpful and the caller kind, informative and helpful.
Reply from MobileHelpSep 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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Jean L.
Sep 22, 2023
I always wear my GPS device when I go out walking alone.
Whenever I go out walking alone with my dog in the morning I wear my GPS help pendant. It is comforting to know that if anything happens to me or anyone around me I can simply push the button and somebody will come on and talk to me and ask me what is the problem. They will know exactly where I am. People should know that this is not just for them falling down it's for anything else that needs immediate help such as an accident, or a dog attack or anything like that.
Reply from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
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Dorothy A.
Sep 22, 2023
I have had no bad experiences with…
I have had no bad experiences with Mobile Help. When I received the notice that something had been sent to me, I called the company because I had not ordered or been notified that I was to receive anything. Thinking this was a scam I reported it to the company. I suppose it was because I had paid for my regular fee for use of the service. Customer service didn't know why I received the notice.
Reply from MobileHelpSep 24, 2023
Thank you for your review! We appreciate that you took the time to let others know about MobileHelp.
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Judith
Sep 22, 2023
Everyone at MobileHelp is caring and…
Everyone at MobileHelp is caring and competent.
Reply from MobileHelpSep 22, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Mona B.
Sep 22, 2023
Fixed the problem in record time
Fixed the problem in record time
Reply from MobileHelpSep 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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