Jeanette S.
Always on top of everything.
Always on top of everything.
Reply from MobileHelpSep 22, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Jeanette S.
Always on top of everything.
Reply from MobileHelpSep 22, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Helene F.
Prompt service
Reply from MobileHelpSep 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sharon M.
When I fell and needed my daughter to get to my home fast I pushed my button and you put me on hold
Reply from MobileHelpSep 22, 2023
We received your review, and we are sorry to hear about this incident. We hope you were still able to get the help needed at that time, and we apologize for any delays. We would like to have our Technical Support team give you a call to help look into this incident, as it is not an experience we want any of our customer to have. What would be the best number for us to reach you on? At MobileHelp, your safety is our number one priority. Please do not hesitate to give us a call. You can reach us directly at 877-827-6207 Option 1. We look forward to speaking with you soon.
Amy Y.
The fact that my husband has the security of knowing that if he falls, someone will be there to help him and get the help he needs
Reply from MobileHelpSep 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
customer
Excellent help, did not try to sell me when I wasn’t ready. Really enjoyed speaking with Richard.
Reply from MobileHelpSep 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
customer
Mark was very helpful and courteous. He may a great sales pitch for the micro unit and I feel very confident that my mom will be much safer in the future because of his assistance. The only problem I had was I had to ask him numerous times to repeat things because at the end of his sentences his words would cut out. This was very annoying.
Reply from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
LINDA L M.
I have recently had several times when I required help, I received a response immediately and got the care necessary. I have encouraged several of my friends to sign up. I feel I have the best coverage and feel confident that I will always have help quickly.
Reply from MobileHelpSep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Patricia K.
I received Prompt, courteous and knowledgeable service from our customer consultant, Matthew. It made signing up easy. Keep up the good service.
Reply from MobileHelpSep 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp!