John S.
excellent service when I accidentally…
excellent service when I accidentally triggered my help alarm.
Reply from MobileHelpSep 22, 2023
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Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
John S.
excellent service when I accidentally triggered my help alarm.
Reply from MobileHelpSep 22, 2023
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Ann L.
I am a 71 year old widow. I live alone. I had a stroke a year ago. I have never had any trouble getting information or help from Mobile Help. The personnel they have are very friendly and very helpful. I even received a new pendant because my old one had a weak battery. I didnt know but they did. That made me feel even safer.
Reply from MobileHelpSep 22, 2023
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Mark C.
Customer service is readily available and seems to be effective in solving problems.
Reply from MobileHelpSep 22, 2023
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Patsy
The service technician was very patient and helpful. He helped me figure out why my mobile device was not changing and sent me a new wrist device. He was very concerned and efficient.
Reply from MobileHelpSep 22, 2023
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Sandra Pringle K.
It's so important for me to know I can get help with the push of a button!
Reply from MobileHelpSep 22, 2023
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. Please let us know if there is anything we can do to earn a higher score. You can reach us by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family!
Arthur R.
they keep up with what is happening with your equiptment and you and helps with what needs you may have with it. they are very helpful in many different ways to help keep you safe and healthy.
Reply from MobileHelpSep 22, 2023
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Lisanne M.
Lisa is amazing - knowledgeable and very persistent but not in a pushy way...in making sure we communicated with each other to get this set up for my Mom. I am a busy person and she worked with my crazy schedule - she is wonderful!
Reply from MobileHelpSep 21, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Christine S.
I don't have to worry as long as I have my tag with me wherever I go. I always make sure it is powered up everyday and make sure it is working correctly. So far I have not had to use it, but even so, I feel full protection if someone unexpected comes up. I also make sure all furniture is out of the way for causing falls or loosing my balance. Thank you MobileHelp!!
Reply from MobileHelpSep 22, 2023
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