Norita A.
Very good to have them.
Very good to have them.
Reply from MobileHelpSep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!

Excellent
Based on 5,712 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Norita A.
Very good to have them.
Reply from MobileHelpSep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Clara T.
The enrollment was very clear and easy. I recommend this service for anyone who needs emergency help.
Reply from MobileHelpSep 17, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Lois C.
I was looking at medical devices and talked to Paula Briggs. She was very thorough and professional. Later I called what I thought was a different company( One Alert). The man I talked to then was very RUDE. I tried to tell him I wanted to give my business to Paula. He would not accept that answer and persisted that I let him take my order. This is very unprofessional.
Reply from MobileHelpSep 18, 2023
Thank you for your review. We apologize for the inconvenience you experienced when attempting to get back in touch with Paula. We value you as part of our family. If you ever have any questions or concerns please reach out.
Linda W.
Great service response first responders came very quickly and provided excellent care.
Reply from MobileHelpSep 17, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
nancypberes
I received my new necklace and its base. Called your office and woman took me through the steps to activate and use. She was understandable and answered my questions. Very professional thank you Nancy Beres
Reply from MobileHelpSep 17, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Steve T.
Got MobileHelp for my stepmom so she could try and live back home…We moved her back home Saturday and three days later we moved her back to the assisted living home. While my brother and I were loading the mechanical bed, FedEx was bringing the MobileHelp. MobileHelp was very understanding and allowed me to return the package for a refund. That’s customer service..!!!
Reply from MobileHelpSep 17, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Sharon R.
MobileHelp representatives are very helpful in discussing and answering any questions we may have.
Reply from MobileHelpSep 17, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Elaine
Great at paying bills.
Reply from MobileHelpSep 17, 2023
We are happy to have you as part of the MobileHelp family! It seems like your review may be referring to a different company, but we are here for you whenever you need us, don't hesitate to reach out!