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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customer
Sep 11, 2023
Great customer service
Great customer service. Paula was great!
Reply from MobileHelpSep 12, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
Report
customerkaren S.
Sep 11, 2023
Daniel originally spent a good deal of…
Daniel originally spent a good deal of time outlining options and answering questions. When he went on vacation, other staff reached out to me
Reply from MobileHelpSep 11, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report
customer
Sep 10, 2023
Helpful
Helpful. I don’t write reviews
Reply from MobileHelpSep 11, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family!
Report
Diana
Sep 10, 2023
Daniel was very helpful and did a good…
Daniel was very helpful and did a good job explaining everything.
Reply from MobileHelpSep 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report
Ger
Sep 10, 2023
Because I have a pacemaker
Because I have a pacemaker, I'm limited to 2 systems. This made it impossible to negotiate a good price. Also, no one could tell me why my system was approximately $50 cheaper if I ordered it on line. I did order it from the sales person, because of the time he spent with me.
Reply from MobileHelpSep 11, 2023
Thank you for sharing your feedback! Our promotions are subject to change at any time and may vary between online and phone orders. We are happy to see that you were able to speak with one of our senior safety consultants for help finding the best fit for your needs. Know that we are here for you when you need us. Never hesitate to reach out!
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Catherine
Sep 10, 2023
Sales rep did a good job of explaining…
Sales rep did a good job of explaining the options.
Reply from MobileHelpSep 11, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Roberta Z.
Sep 10, 2023
Ben answered all my questions
Ben answered all my questions - service across US - no home base - cost - one item worn around neck - reds charging - lock box
Reply from MobileHelpSep 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Debbie N.
Sep 10, 2023
Great Customer service…
Fast response and great customer service asked several questions and gave me what I need to make sure my mom is covered
Reply from MobileHelpSep 10, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report

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