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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

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Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

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4.8

Excellent

Based on 5,712 reviews

MobileHelp4.8

Reviews5,712 About Contact

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Rating breakdown

5 star88%
4 star6%
3 star2%
2 star1%
1 star2%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Folks Told, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Folks Told: 2026

Contact & location

(800) 992-0616
mobilehelp.com
sales-ops@mobilehelp.com
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 99% of reviews.
Most recent review: October 2026.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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Glen
Aug 31, 2023
unit appears to be high quality
unit appears to be high quality. setup was easy.
Reply from MobileHelpSep 1, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Report
Published A.
Aug 31, 2023
Communications and equipment all fine
Communications and equipment all fine
Reply from MobileHelpSep 1, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Grace K.
Aug 31, 2023
Experience to order made easy.
Stewart was very helpful made me comfortable to ask questions about system. He explained everything clearly and I understand it’s use.
Reply from MobileHelpSep 1, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Report
Ginnie
Aug 31, 2023
Customer Service
Lady in customer service went over correct usage of locket…do not wear in bed and let it charge overnight. She was very helpful about details I didn’t know.
Reply from MobileHelpSep 1, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Pearl
Aug 31, 2023
chaarges made to my account that were incorrect.At first my discover card had multiole…er
At first my discover card had multiole charges made. I had to spend a lot of time getting that corrected.
Reply from MobileHelpSep 1, 2023
Thank you for your review of our service! Your positive rating mean a lot to us, and we are glad to see that you were able to speak with our Customer Service team for assistance with resolving this issue. Thank you for being a valued part of our MobileHelp family. And please don't hesitate to reach out to us if we can be of any further assistance. We are always happy to help!
Report
SCOTT
Aug 31, 2023
Pleasant voices
Pleasant voices. Explain what you get and how must it will cost very plainly. Customers service has patients with older people very nice
Reply from MobileHelpSep 1, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Virginia E.
Aug 31, 2023
Reassured
I feel much more relaxed because I am not worrying about falling and not being able to contact help.
Reply from MobileHelpSep 1, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report
Denny F.
Aug 31, 2023
The staff seemed very knowledgeable…
The staff seemed very knowledgeable about my concerns.
Reply from MobileHelpSep 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report

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