Great
Based on 78 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Modern Bath House is a family owned business entirely focused on selling high quality bathroom vanities at exceptional prices. We specialize only on your bathroom! This allows us to be experts in this very special pat of your home.We pride ourselves in providing excellent customer service on both suggestions from the thousands of vanities available, to arranging for you to get delivery that meets the needs of your home improvement project.All of our suppliers have only 1 distributor in the United States. So, we deal with same individuals at these distributors that the Big Box retailers do. Our team will always suggest ideas for you should you find something out of stock or want some options to choose from. We work around the clock in updating product features, availability, and pricing changes. We bring an intense focus to our work that comes from leaving our jobs on Wall Street! We love helping people get exactly what and we follow up until you do!
Modern Bath House (modernbathhouse.com) has 78 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
78 approved reviews, newest moderated first
Anthony R.
We bought our vanities through Modern Bath House and were concerned about buying something sight-unseen. The quality of the product exceeded expectation and the one slight manufacture defect was remedied immediately and without any questions. Awesome experience.
Daniel B.
They kept me updated and gave me options as my order was back order. I would buy from again. Hard to find a online company that will keep you updated and respond to your emails quickly, modern bath went the extra mile to keep me updated. I got my vanity on the date they said I would !!! Thanks !!!
Mariana P.
No reservations, I recommend this company to anyone.
Matt G.
Modern Bath House has great customer service
Carrie M.
We ordered a double sink vanity set back in December, 2016, hoping to have it delivered by mid January. Marvin from customer service reached out to me and encouraged me to have it delivered sooner as they were having a hard time keeping this piece in stock. I appreciate that as we did not want it to go on back order. It was delivered at the time they said and we stored it in the garage until the contractor was ready to install it. It was ready to be in stalled in early February and when he opened the box to one of the sinks, he noticed a small but noticeable crack. Unfortunately we could not use this sink and I went back to Marvin and Monique in customer service at Modern Bath House. They let me know that they would go to the manufacturer and let them know. They followed up with me immediately letting me know that the manufacturer would not pay to replace the sink or pay for shipping as it was outside the delivery window. Marvin however, did let me know that Modern Bath House would be happy to replace the sink at no charge and pay for the shipping. He sent me the tracking number and I had the sink within 7 days. I was so appreciative as we had to find the matching sink to the other one or it would have messed up the entire project and would have cost us more labor hours with our contractor. I would definitely shop from them again and I appreciate so much that they were so responsive and accommodating. The piece is really beautiful as well!
l G.
I ordered a vanity from modern bath house. The price was great - lower than Home Depot or other competitors. The vanity I originally ordered, white with grey quartzite top, was discontinued by the manufacturer, and modern bath house suggested to change it to the same vanity with Carrara marble top. I agreed. The marble was about $150 more, but to my surprise they covered the difference! The delivery went off without a hitch. All in all, I am very happy with my purchase.
Helene S.
Was very pleased with the sales support when I ordered my vanity. I hadn't gotten a call from the freight company regarding delivery. I called MBH and they took care of it immediately. Received my item and it was just as pictured. Loved it. Would recommend MBH for their excellent customer service and for their great prices.
Janet E.
Great customer service - I was concerned that I received a message that my vanity had been delivered (but nothing was delivered to my home) Customer service verified that it had been delivered to a local shipping company and was in good hands to be delivered on a smaller truck. The vanity, top and mirror arrived in excellent condition, just as ordered. I would order from Modern Bath House again.
