Great
Based on 508 reviews
ModifyHealth4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.Get Started
ModifyHealth (modifyhealth.com) has 508 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
508 approved reviews, newest moderated first
scott
always on time
Reply from ModifyHealthJun 16, 2025
Scott, We are exceptionally glad our partnership with UPS has worked so well for you! If ever you need anything, please don't hesitate to let us know - we're here 7 days a week and strive to provide excellent service.
Karen M.
The food has been very tasty
Reply from ModifyHealthJun 16, 2025
Karen, Thank you so much for the feedback; we quite enjoy them ourselves! We not only want to provide excellent customer service, but also safe and delicious meals!
stevie
the packages are not easy for me to open and need to be a bit more flavoraful
Reply from ModifyHealthJun 13, 2025
Stevie, Thank you for that valuable feedback. We are constantly working to improve and provide the best experience possible. Healthy should also mean delicious! As for your concern with the packaging, we hear you, and we are working to bring a sustainable, food-safe and people-friendly flat top in the near future that will make getting into your meals much easier. Thank you for allowing us to serve you!
Laurie
The food is great
Reply from ModifyHealthJun 13, 2025
Laurie, Thank you so much! We are so glad you enjoy the meals as much as we do.
customer
As a first time subscriber my first order was postponed 3 times. Unacceptable fir a meal delivery service
Reply from ModifyHealthJun 13, 2025
Rick, I'm so sorry to hear that you experienced a delivery interruption due to weather. I see where you gave us a chance back in 2023, and we are grateful that you came back to try again. While we cannot control UPS or any delays caused by weather, our customers and their health are our top priority. If you would like to give us a call at 888.766.3439 (option 1) and speak about any concerns, I'd be happy to discuss with you. Should you be willing to try again, I'd be happy to provide you with a personalized coupon.
customer
One phone call and my issue was resolved! Thank you ModifyHealth!
Reply from ModifyHealthFeb 11, 2025
Thank you for the 5 star review! We appreciate any opportunity to ensure that you have a great experience. To your health!
Kathy
I really appreciate getting an order cancelled and being refunded. It has kept me from cancelling since I don’t want orders all the time. You also helped me figure out how to stop future orders not just the current week. Always very helpful and friendly
Reply from ModifyHealthFeb 6, 2025
Thank you so much for your 5 star review! We're thrilled to hear that you have had a great experience, and are always here to help. To your health!
Loretta
The meals I had so far have been awful. I could only eat a small portion. The shrimp and rice had 4 shrimp and the rest was rice. The 2nd meal I had was not as advertised at all. My delivery instructions are clear to leave at my apartment door. However UPS left this heavy box (difficult for me) in a lockbox that I had to carry to my car and then up to my apartment. As the shipper, you should give clear instructions which I have on file with you.
Reply from ModifyHealthFeb 10, 2025
We're sorry to hear that your experience didn't meet expectations—we truly want every customer to feel valued and supported. Please reach out to our Customer Care team so we can make this right. You can contact us at 888-766-3439 or email us at [email protected]. We’re here to help and look forward to assisting you!
